{"id":16441,"date":"2025-12-18T16:19:46","date_gmt":"2025-12-18T16:19:46","guid":{"rendered":"https:\/\/www.kadencewp.com\/help-center\/?post_type=docs&#038;p=16441"},"modified":"2026-04-22T16:16:01","modified_gmt":"2026-04-22T16:16:01","password":"","slug":"unable-to-access-library-database-error","status":"publish","type":"docs","link":"https:\/\/www.kadencewp.com\/help-center\/docs\/kadence-blocks\/unable-to-access-library-database-error\/","title":{"rendered":"Troubleshooting the &#8220;Error, Unable to access library database, please try re-syncing&#8221; error on the Kadence Blocks Design Library"},"content":{"rendered":"\n<p>You may see the following error when opening the Kadence Design Library: <strong>\u201cError, Unable to access library database, please try re-syncing.\u201d<\/strong><br><br>This indicates that your site is unable to connect to Kadence\u2019s Design Library API or is unable to store the library data locally. In most cases, this is caused by a server, security, or connection-related issue rather than a bug in Kadence.<\/p>\n\n\n<style>.kb-table-of-content-nav.kb-table-of-content-id16441_9debb3-18 .kb-table-of-content-wrap{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kb-table-of-content-nav.kb-table-of-content-id16441_9debb3-18 .kb-table-of-contents-title-wrap{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kb-table-of-content-nav.kb-table-of-content-id16441_9debb3-18 .kb-table-of-contents-title{font-weight:regular;font-style:normal;}.kb-table-of-content-nav.kb-table-of-content-id16441_9debb3-18 .kb-table-of-content-wrap .kb-table-of-content-list{font-weight:regular;font-style:normal;margin-top:var(--global-kb-spacing-sm, 1.5rem);margin-right:0px;margin-bottom:0px;margin-left:0px;}<\/style>\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading16441_43c60e-d3, .wp-block-kadence-advancedheading.kt-adv-heading16441_43c60e-d3[data-kb-block=\"kb-adv-heading16441_43c60e-d3\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading16441_43c60e-d3 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16441_43c60e-d3[data-kb-block=\"kb-adv-heading16441_43c60e-d3\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16441_43c60e-d3 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16441_43c60e-d3[data-kb-block=\"kb-adv-heading16441_43c60e-d3\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading16441_43c60e-d3 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16441_43c60e-d3\"><strong>Why This Happens<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading16441_113ad9-9e, .wp-block-kadence-advancedheading.kt-adv-heading16441_113ad9-9e[data-kb-block=\"kb-adv-heading16441_113ad9-9e\"]{margin-bottom:var(--global-kb-spacing-xxs, 0.5rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading16441_113ad9-9e mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16441_113ad9-9e[data-kb-block=\"kb-adv-heading16441_113ad9-9e\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16441_113ad9-9e img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16441_113ad9-9e[data-kb-block=\"kb-adv-heading16441_113ad9-9e\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading16441_113ad9-9e wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16441_113ad9-9e\">The Kadence Design Library relies on:<\/p>\n\n\n\n<ul style=\"margin-bottom:0\" class=\"wp-block-list\">\n<li>The WordPress REST API<\/li>\n\n\n\n<li>Outbound HTTPS connections from your server<\/li>\n<\/ul>\n\n\n\n<p>If any of these are blocked or misconfigured, the library cannot sync and show items properly.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading16441_ed76b5-a6, .wp-block-kadence-advancedheading.kt-adv-heading16441_ed76b5-a6[data-kb-block=\"kb-adv-heading16441_ed76b5-a6\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading16441_ed76b5-a6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16441_ed76b5-a6[data-kb-block=\"kb-adv-heading16441_ed76b5-a6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16441_ed76b5-a6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16441_ed76b5-a6[data-kb-block=\"kb-adv-heading16441_ed76b5-a6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading16441_ed76b5-a6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16441_ed76b5-a6\"><strong>Step-by-Step Solutions<\/strong><\/h2>\n\n\n\n<p>Below are some common solutions that can help resolve the error entirely.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading16441_d0fffb-bd, .wp-block-kadence-advancedheading.kt-adv-heading16441_d0fffb-bd[data-kb-block=\"kb-adv-heading16441_d0fffb-bd\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading16441_d0fffb-bd mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16441_d0fffb-bd[data-kb-block=\"kb-adv-heading16441_d0fffb-bd\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16441_d0fffb-bd img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16441_d0fffb-bd[data-kb-block=\"kb-adv-heading16441_d0fffb-bd\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading16441_d0fffb-bd wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16441_d0fffb-bd\"><strong>Step 1: Re-sync the Design Library<\/strong><\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading16441_63f5d0-74, .wp-block-kadence-advancedheading.kt-adv-heading16441_63f5d0-74[data-kb-block=\"kb-adv-heading16441_63f5d0-74\"]{margin-bottom:var(--global-kb-spacing-xxs, 0.5rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading16441_63f5d0-74 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16441_63f5d0-74[data-kb-block=\"kb-adv-heading16441_63f5d0-74\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16441_63f5d0-74 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16441_63f5d0-74[data-kb-block=\"kb-adv-heading16441_63f5d0-74\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading16441_63f5d0-74 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16441_63f5d0-74\">This should always be the first troubleshooting step.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the <strong>Kadence Design Library<\/strong>.<\/li>\n\n\n\n<li>In the Design Library modal, click the <em>Sync with cloud<\/em> <strong>refresh<\/strong> <strong>icon<\/strong> in the <strong>top-right corner<\/strong>.<\/li>\n<\/ol>\n\n\n<style>.kb-image16441_c740db-f4 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image16441_c740db-f4 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"216\" src=\"https:\/\/www.kadencewp.com\/help-center\/wp-content\/uploads\/sites\/14\/2025\/12\/image-7.jpeg\" alt=\"Re-sync the design library\" class=\"kb-img wp-image-16442\" srcset=\"https:\/\/www.kadencewp.com\/help-center\/wp-content\/uploads\/sites\/14\/2025\/12\/image-7.jpeg 1600w, https:\/\/www.kadencewp.com\/help-center\/wp-content\/uploads\/sites\/14\/2025\/12\/image-7-300x41.jpeg 300w, https:\/\/www.kadencewp.com\/help-center\/wp-content\/uploads\/sites\/14\/2025\/12\/image-7-1024x138.jpeg 1024w, https:\/\/www.kadencewp.com\/help-center\/wp-content\/uploads\/sites\/14\/2025\/12\/image-7-768x104.jpeg 768w, https:\/\/www.kadencewp.com\/help-center\/wp-content\/uploads\/sites\/14\/2025\/12\/image-7-1536x207.jpeg 1536w, https:\/\/www.kadencewp.com\/help-center\/wp-content\/uploads\/sites\/14\/2025\/12\/image-7-360x49.jpeg 360w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p>If the error persists, continue with the steps below.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading16441_7b6d89-42, .wp-block-kadence-advancedheading.kt-adv-heading16441_7b6d89-42[data-kb-block=\"kb-adv-heading16441_7b6d89-42\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading16441_7b6d89-42 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16441_7b6d89-42[data-kb-block=\"kb-adv-heading16441_7b6d89-42\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16441_7b6d89-42 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16441_7b6d89-42[data-kb-block=\"kb-adv-heading16441_7b6d89-42\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading16441_7b6d89-42 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16441_7b6d89-42\"><strong>Step 2: Check Whether the REST API Is Blocked<\/strong><\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading16441_e7a427-f8, .wp-block-kadence-advancedheading.kt-adv-heading16441_e7a427-f8[data-kb-block=\"kb-adv-heading16441_e7a427-f8\"]{margin-bottom:var(--global-kb-spacing-xxs, 0.5rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading16441_e7a427-f8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16441_e7a427-f8[data-kb-block=\"kb-adv-heading16441_e7a427-f8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16441_e7a427-f8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16441_e7a427-f8[data-kb-block=\"kb-adv-heading16441_e7a427-f8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading16441_e7a427-f8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16441_e7a427-f8\">Kadence uses the WordPress REST API to sync and download Design Library items. If REST API requests are blocked, the library cannot connect. <br><br><strong>Common causes include:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Security plugins<\/li>\n\n\n\n<li>Hosting firewalls<\/li>\n\n\n\n<li>ModSecurity rules at the server level<br><\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading16441_298836-2a, .wp-block-kadence-advancedheading.kt-adv-heading16441_298836-2a[data-kb-block=\"kb-adv-heading16441_298836-2a\"]{margin-bottom:var(--global-kb-spacing-xxs, 0.5rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading16441_298836-2a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16441_298836-2a[data-kb-block=\"kb-adv-heading16441_298836-2a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16441_298836-2a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16441_298836-2a[data-kb-block=\"kb-adv-heading16441_298836-2a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading16441_298836-2a wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16441_298836-2a\"><strong>What to do:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Temporarily disable any active security plugins.<\/li>\n\n\n\n<li>Re-sync the Design Library.<\/li>\n\n\n\n<li>If the issue resolves, adjust your security plugin or firewall rules to allow REST API requests.<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading16441_31e9f0-8d, .wp-block-kadence-advancedheading.kt-adv-heading16441_31e9f0-8d[data-kb-block=\"kb-adv-heading16441_31e9f0-8d\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading16441_31e9f0-8d mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16441_31e9f0-8d[data-kb-block=\"kb-adv-heading16441_31e9f0-8d\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16441_31e9f0-8d img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16441_31e9f0-8d[data-kb-block=\"kb-adv-heading16441_31e9f0-8d\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading16441_31e9f0-8d wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16441_31e9f0-8d\"><strong>Step 3: Confirm Your Server Allows Outbound HTTPS Requests<\/strong><\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading16441_5f798e-f7, .wp-block-kadence-advancedheading.kt-adv-heading16441_5f798e-f7[data-kb-block=\"kb-adv-heading16441_5f798e-f7\"]{margin-bottom:var(--global-kb-spacing-xxs, 0.5rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading16441_5f798e-f7 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16441_5f798e-f7[data-kb-block=\"kb-adv-heading16441_5f798e-f7\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16441_5f798e-f7 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16441_5f798e-f7[data-kb-block=\"kb-adv-heading16441_5f798e-f7\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading16441_5f798e-f7 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16441_5f798e-f7\">Your server must be able to make outbound HTTPS connections to Kadence\u2019s servers.<br><br><strong>Common causes include:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>cURL is not enabled or installed<\/li>\n\n\n\n<li>Outbound connections are blocked by the hosting provider<\/li>\n\n\n\n<li>SSL certificate issues on the server<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading16441_a27dfd-17, .wp-block-kadence-advancedheading.kt-adv-heading16441_a27dfd-17[data-kb-block=\"kb-adv-heading16441_a27dfd-17\"]{margin-bottom:var(--global-kb-spacing-xxs, 0.5rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading16441_a27dfd-17 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16441_a27dfd-17[data-kb-block=\"kb-adv-heading16441_a27dfd-17\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16441_a27dfd-17 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16441_a27dfd-17[data-kb-block=\"kb-adv-heading16441_a27dfd-17\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading16441_a27dfd-17 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16441_a27dfd-17\"><strong>What to do:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Dashboard &gt; Tools &gt; Site Health &gt; Info<\/strong>.<\/li>\n\n\n\n<li>Open the <strong>Server<\/strong> tab.<\/li>\n\n\n\n<li>Confirm that <strong>cURL<\/strong> is listed and enabled.<\/li>\n<\/ol>\n\n\n<style>.kb-image16441_1af4ee-b6.kb-image-is-ratio-size, .kb-image16441_1af4ee-b6 .kb-image-is-ratio-size{max-width:500px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image16441_1af4ee-b6.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image16441_1af4ee-b6 .kb-image-is-ratio-size{align-self:unset;}.kb-image16441_1af4ee-b6 figure{max-width:500px;}.kb-image16441_1af4ee-b6 .image-is-svg, .kb-image16441_1af4ee-b6 .image-is-svg img{width:100%;}.kb-image16441_1af4ee-b6 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<div class=\"wp-block-kadence-image kb-image16441_1af4ee-b6\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1286\" height=\"1300\" src=\"https:\/\/www.kadencewp.com\/help-center\/wp-content\/uploads\/sites\/14\/2025\/12\/image-8.jpeg\" alt=\"cURL version\" class=\"kb-img wp-image-16443\" srcset=\"https:\/\/www.kadencewp.com\/help-center\/wp-content\/uploads\/sites\/14\/2025\/12\/image-8.jpeg 1286w, https:\/\/www.kadencewp.com\/help-center\/wp-content\/uploads\/sites\/14\/2025\/12\/image-8-297x300.jpeg 297w, https:\/\/www.kadencewp.com\/help-center\/wp-content\/uploads\/sites\/14\/2025\/12\/image-8-1013x1024.jpeg 1013w, https:\/\/www.kadencewp.com\/help-center\/wp-content\/uploads\/sites\/14\/2025\/12\/image-8-768x776.jpeg 768w, https:\/\/www.kadencewp.com\/help-center\/wp-content\/uploads\/sites\/14\/2025\/12\/image-8-360x364.jpeg 360w\" sizes=\"auto, (max-width: 1286px) 100vw, 1286px\" \/><\/figure><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading16441_79df4f-e6, .wp-block-kadence-advancedheading.kt-adv-heading16441_79df4f-e6[data-kb-block=\"kb-adv-heading16441_79df4f-e6\"]{margin-bottom:var(--global-kb-spacing-xxs, 0.5rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading16441_79df4f-e6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16441_79df4f-e6[data-kb-block=\"kb-adv-heading16441_79df4f-e6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16441_79df4f-e6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16441_79df4f-e6[data-kb-block=\"kb-adv-heading16441_79df4f-e6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading16441_79df4f-e6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16441_79df4f-e6\">If cURL is missing or errors are reported:<\/p>\n\n\n\n<ul style=\"margin-bottom:0\" class=\"wp-block-list\">\n<li>Contact your hosting provider and ask them to:\n<ul class=\"wp-block-list\">\n<li>Enable or install cURL<\/li>\n\n\n\n<li>Allow outbound HTTPS requests from your server<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>Most hosts can confirm or adjust these settings quickly.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading16441_159482-cd, .wp-block-kadence-advancedheading.kt-adv-heading16441_159482-cd[data-kb-block=\"kb-adv-heading16441_159482-cd\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading16441_159482-cd mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16441_159482-cd[data-kb-block=\"kb-adv-heading16441_159482-cd\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16441_159482-cd img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16441_159482-cd[data-kb-block=\"kb-adv-heading16441_159482-cd\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading16441_159482-cd wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16441_159482-cd\"><strong>Next Steps<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading16441_d109dc-e6, .wp-block-kadence-advancedheading.kt-adv-heading16441_d109dc-e6[data-kb-block=\"kb-adv-heading16441_d109dc-e6\"]{margin-bottom:var(--global-kb-spacing-xxs, 0.5rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading16441_d109dc-e6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading16441_d109dc-e6[data-kb-block=\"kb-adv-heading16441_d109dc-e6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading16441_d109dc-e6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading16441_d109dc-e6[data-kb-block=\"kb-adv-heading16441_d109dc-e6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading16441_d109dc-e6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading16441_d109dc-e6\">If you have completed all steps above and the error still appears:<\/p>\n\n\n\n<ul style=\"margin-bottom:0\" class=\"wp-block-list\">\n<li>Provide your hosting provider with the exact error message<\/li>\n\n\n\n<li>Ask them to check for blocked REST API or outbound HTTPS requests<\/li>\n<\/ul>\n\n\n\n<p>Once server-level restrictions are resolved, the Kadence Design Library should sync and work without errors.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You may see the following error when opening the Kadence Design Library: \u201cError, Unable to access library database, please try re-syncing.\u201d This indicates that your site is unable to connect to Kadence\u2019s Design Library API or is unable to store the library data locally. In most cases, this is caused by a server, security, or&#8230;<\/p>\n","protected":false},"author":148263,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"doc_category":[419],"doc_tag":[],"knowledge_base":[7],"class_list":["post-16441","docs","type-docs","status-publish","hentry","doc_category-troubleshooting-blocks","knowledge_base-kadence-blocks"],"year_month":"2026-04","word_count":384,"total_views":"600","reactions":{"happy":"0","normal":"0","sad":"1"},"author_info":{"display_name":"victormonk","author_link":"https:\/\/www.kadencewp.com\/help-center\/author\/victormonk\/"},"doc_category_info":[{"term_name":"Troubleshooting Blocks","term_url":"https:\/\/www.kadencewp.com\/help-center\/knowledge-base\/kadence-blocks\/troubleshooting-blocks\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"Kadence Blocks","term_url":"https:\/\/www.kadencewp.com\/help-center\/knowledge-base\/kadence-blocks\/","term_slug":"kadence-blocks"}],"knowledge_base_slug":["kadence-blocks"],"taxonomy_info":{"doc_category":[{"value":419,"label":"Troubleshooting Blocks"}],"knowledge_base":[{"value":7,"label":"Kadence Blocks"}]},"featured_image_src_large":false,"comment_info":0,"_links":{"self":[{"href":"https:\/\/www.kadencewp.com\/help-center\/wp-json\/wp\/v2\/docs\/16441","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kadencewp.com\/help-center\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.kadencewp.com\/help-center\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.kadencewp.com\/help-center\/wp-json\/wp\/v2\/users\/148263"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kadencewp.com\/help-center\/wp-json\/wp\/v2\/comments?post=16441"}],"version-history":[{"count":4,"href":"https:\/\/www.kadencewp.com\/help-center\/wp-json\/wp\/v2\/docs\/16441\/revisions"}],"predecessor-version":[{"id":16447,"href":"https:\/\/www.kadencewp.com\/help-center\/wp-json\/wp\/v2\/docs\/16441\/revisions\/16447"}],"wp:attachment":[{"href":"https:\/\/www.kadencewp.com\/help-center\/wp-json\/wp\/v2\/media?parent=16441"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.kadencewp.com\/help-center\/wp-json\/wp\/v2\/doc_category?post=16441"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.kadencewp.com\/help-center\/wp-json\/wp\/v2\/doc_tag?post=16441"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/www.kadencewp.com\/help-center\/wp-json\/wp\/v2\/knowledge_base?post=16441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}