{"id":12066,"date":"2025-04-28T22:06:28","date_gmt":"2025-04-28T22:06:28","guid":{"rendered":"https:\/\/www.kadencewp.com\/help-center\/?page_id=12066"},"modified":"2026-01-05T15:34:41","modified_gmt":"2026-01-05T15:34:41","slug":"premium-support","status":"publish","type":"page","link":"https:\/\/www.kadencewp.com\/help-center\/premium-support\/","title":{"rendered":"Premium Support"},"content":{"rendered":"\n\n<style>.kb-row-layout-id12066_766575-6f > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id12066_766575-6f > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id12066_766575-6f > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:68px;padding-bottom:135px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id12066_766575-6f > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id12066_766575-6f > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id12066_766575-6f > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id12066_766575-6f alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column12066_a219e7-b2 > .kt-inside-inner-col,.kadence-column12066_a219e7-b2 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column12066_a219e7-b2 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column12066_a219e7-b2 > .kt-inside-inner-col{flex-direction:column;}.kadence-column12066_a219e7-b2 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column12066_a219e7-b2 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column12066_a219e7-b2{position:relative;}@media all and (max-width: 1024px){.kadence-column12066_a219e7-b2 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column12066_a219e7-b2 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column12066_a219e7-b2 inner-column-1\"><div class=\"kt-inside-inner-col\">\n<p>This form is only visible to paying customers. If you are a paying customer, please log in to use this form. For free support, please navigate to our <a class=\"rank-math-link\" href=\"https:\/\/www.kadencewp.com\/free-support-tickets\/\">free support tickets<\/a> page.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns12066_a300b3-8a{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns12066_a300b3-8a .kt-button{font-weight:normal;font-style:normal;}.kt-btns12066_a300b3-8a .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns12066_a300b3-8a .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns12066_a300b3-8a .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns12066_a300b3-8a .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns12066_a300b3-8a .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns12066_a300b3-8a .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns12066_a300b3-8a .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns12066_a300b3-8a\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn12066_0d0ffa-0c.kb-button{width:initial;}<\/style><a class=\"kb-button kt-button button kb-btn12066_0d0ffa-0c kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-fill  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/www.kadencewp.com\/my-account\/\"><span class=\"kt-btn-inner-text\">Log in<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Premium Support Tickets One of the perks of having an active license for premium KadenceWP products is front-of-line access to our team of WordPress support agents. Our primary goal is your success online.&nbsp; To that end, there is one foundational reality about KadenceWP support that shapes everything you\u2019ll experience here: It\u2019s your website, and we\u2019re&#8230;<\/p>\n","protected":false},"author":1265,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"disable","_kad_post_title":"hide","_kad_post_layout":"narrow","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"bottom","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-12066","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Ben Ritner","author_link":"https:\/\/www.kadencewp.com\/help-center\/author\/britner\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/www.kadencewp.com\/help-center\/wp-json\/wp\/v2\/pages\/12066","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kadencewp.com\/help-center\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kadencewp.com\/help-center\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kadencewp.com\/help-center\/wp-json\/wp\/v2\/users\/1265"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kadencewp.com\/help-center\/wp-json\/wp\/v2\/comments?post=12066"}],"version-history":[{"count":21,"href":"https:\/\/www.kadencewp.com\/help-center\/wp-json\/wp\/v2\/pages\/12066\/revisions"}],"predecessor-version":[{"id":16570,"href":"https:\/\/www.kadencewp.com\/help-center\/wp-json\/wp\/v2\/pages\/12066\/revisions\/16570"}],"wp:attachment":[{"href":"https:\/\/www.kadencewp.com\/help-center\/wp-json\/wp\/v2\/media?parent=12066"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}