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password reset issue
- This topic has 3 replies, 2 voices, and was last updated 9 years, 8 months ago by
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Well, I managed to forget my own admin password on WPEngine. The problem is that the reset email is just putting me in an infinite loop. Instead of the link going to a password reset link, it goes back to: “Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.”
at this url:
?page_id=7&lost-password&show-reset-form=true
So, when I click the password reset link, I get:
1. “Password reset email has been sent.” (so far, so good)
2. The email actually arrives with a link (still seemingly good)
3. The link points to the page that invites me to initiate that same email (uh-oh; infinite loop time)
I think I’m going to try a reset on the WPEngine side of things…
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