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Updating theme version breaks my site

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Posted in: Pinnacle Theme
Alan
December 22, 2016 at 2:31 am

I’m currently in Pinnacle Premium running version 1.8.1.

I haven’t been able to update to the latest 1.8.4, as upon updating, the whole site breaks and returns a 500 error. In fact, this occurs for version 1.8.2 and 1.8.3 as well.

I’m not a developer, and I don’t know the specifics of what’s wrong. I’ve gotten my hosting company to restore it from backup.

Is there any solution? Otherwise, I’ll have to ditch this theme.

Thanks.

Regards
alan

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