Woocommerce Shipping

[Tim]

Tim

May 9, 2017 at 2:34 pm

Hi!

I’ve been encountering a strange problem while testing out my site’s Woocommerce payment options. I’ve set up a PayPal Sandbox account and have tried purchasing the same product several times. I’ve had success once, yet I made no adjustments to any settings, in order to make that happen. The problem arises when the product is in the shipping basket and this message is displayed: ‘There are no shipping methods available. Please check your address or contact us if you need any help.’ My shipping zones and classes must be set up correctly, otherwise I would not have been able to make that one successful test payment.

I would be very grateful if you could tell me of any similar issues you’ve heard of, or if you could offer any assistance.

Here is the system report:

### WordPress Environment ###

Home URL: *Login to see link
Site URL: *Login to see link
WC Version: 3.0.5
Log Directory Writable: ✔
WP Version: 4.7.4
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB

### Server Environment ###

Server Info: Apache
PHP Version: 7.0.18
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.36.0
OpenSSL/1.0.1e

SUHOSIN Installed: –
MySQL Version: 5.6.33
Max Upload Size: 8 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.0.5
WC Database Prefix: wp_
woocommerce_sessions: ✔
woocommerce_api_keys: ✔
woocommerce_attribute_taxonomies: ✔
woocommerce_downloadable_product_permissions: ✔
woocommerce_order_items: ✔
woocommerce_order_itemmeta: ✔
woocommerce_tax_rates: ✔
woocommerce_tax_rate_locations: ✔
woocommerce_shipping_zones: ✔
woocommerce_shipping_zone_locations: ✔
woocommerce_shipping_zone_methods: ✔
woocommerce_payment_tokens: ✔
woocommerce_payment_tokenmeta: ✔
MaxMind GeoIP Database: ✔

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (20) ###

Redux Framework: by Team Redux – 3.6.4
Anti-spam: by webvitaly – 4.3
Image Widget: by Modern Tribe
Inc. – 4.4.1

Media Rename: by ShadowsDweller – 3.2.3
Ninja Forms – Layout & Styles: by The WP Ninjas – 1.2.3
Ninja Forms: by The WP Ninjas – 3.1.1
Really Simple SSL: by Rogier Lankhorst – 2.5.13
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6
Responsive Lightbox: by dFactory – 1.6.12
Social Media Feather: by socialmediafeather – 1.8.3
UberMenu 2 – WordPress Mega Menu Plugin: by Chris Mavricos
SevenSpark – 2.4.0.3

WooCommerce Currency Converter: by WooCommerce – 1.6.5
WooCommerce Stripe Gateway: by WooCommerce – 3.1.8
WooCommerce Professor Cloud: by Add On Enterprises – 2.0.17
WooCommerce jQuery Cookie Fix: by Splashing Pixels (Roy Ho) – 1.0
WooCommerce Table Rate Shipping: by WooCommerce – 3.0.3
WooCommerce: by Automattic – 3.0.5 – 3.0.6 is available
WooSidebars: by WooThemes – 1.4.3
WooCommerce Helper: by WooCommerce – 1.7.2 – Network enabled
Yoast SEO: by Team Yoast – 4.7.1

### Settings ###

API Enabled: ✔
Force SSL: ✔
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #5084 – /shop
Basket: #5085 – /cart
Checkout: #5086 – /checkout
My account: #5087 – /my-account

### Theme ###

Name: Virtue – Premium
Version: 4.1.6
Author URL: *Login to see link
Child Theme: ❌ – If you’re modifying WooCommerce on a parent theme you didn’t build personally
then we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ✔

### Templates ###

Overrides: virtue_premium/woocommerce/archive-product.php
virtue_premium/woocommerce/content-product.php
virtue_premium/woocommerce/content-product_cat.php
virtue_premium/woocommerce/content-single-product.php
virtue_premium/woocommerce/loop/loop-end.php
virtue_premium/woocommerce/loop/loop-start.php
virtue_premium/woocommerce/loop/rating.php
virtue_premium/woocommerce/loop/sale-flash.php
virtue_premium/product-searchform.php
virtue_premium/woocommerce/single-product/add-to-cart/external.php
virtue_premium/woocommerce/single-product/add-to-cart/grouped.php
virtue_premium/woocommerce/single-product/add-to-cart/simple.php
virtue_premium/woocommerce/single-product/add-to-cart/variable.php
virtue_premium/woocommerce/single-product/product-image.php
virtue_premium/woocommerce/single-product/product-thumbnails.php
virtue_premium/woocommerce/single-product/related.php
virtue_premium/woocommerce/single-product/sale-flash.php
virtue_premium/woocommerce/single-product/title.php
virtue_premium/woocommerce/single-product/up-sells.php
virtue_premium/woocommerce/single-product.php
virtue_premium/woocommerce/taxonomy-product_cat.php
virtue_premium/woocommerce/taxonomy-product_tag.php

Thanks in advance! If you need a login or any further details I’ll be very happy to supply them 🙂

Best,
Tim