Kadence Slider Pro Issues

[Will]

Will

September 19, 2017 at 8:37 am

Hi there Kadence folks.

I am working on building some sliders with Kadence Sliders Pro. I have a few issues / questions.

1. I have had it happen twice that my text, buttons, etc, have disappeared / been deleted. I have seen this issue in the forums and the general solution is that the image being used for a background is not *on* the background, but is its own image, and must either be told which level it should live on via the z-index, or better yet, be added as an actual background image. In all cases, my images are background images, and my text, butttons, etc, have a z-index of 1. This is also happening for all of the slides on my slider (called Front Page, I will attach a temp login for you in a private comment below). In other words, all of the additions on each of my (at the time) 3 slides were just gone, not viewable on the slider when you look at the site normally, nor accessible in the Kadence slider editor. I don’t know if it matters that I am working in Safari. I save my slider obsessively. The last time my text / buttons went awol, I got an error that said, “error saving” and then “error”. I tried emptying my caches in both instances that this happened.

1.a In an attempt to save my work, I have tried exporting my slider. This takes me to a 404 page on the site. So, I have duplicated the slider, hoping that will preserve some of the work I have done (at that point I had only re-done the text on the first slider). I’d really like to use the Kadence Slider Pro, because it looks cool and works smoothly when it works– But I don’t want to live in fear that my slider text will all go on vacation suddenly and inexplicably! I can recreate my work (I’m getting good at it by now!), and that’s a big pain, but the real fear is having that happen when the site is alive and well and getting all the traffic.

2. I would really love to place a dropshadow or a semi-transparent background behind only one line of text in my first slider. I have seen the CSS that you suggest for doing this, but it affects all of the text. I have also tried to use HTML within the text box, which I read you created “escapement”(?) for (for simple HTML)? (I’m assuming that means you created a way for that to work on a basic level. I have been able to use some HTML but what I’m using currently doesn’t show up on the actual slider viewed in the site. It does look perfect on the slider editor! The HTML is for the bottom-most text on my first slide of “Front Page” and is as follows:

<p style="font-size:34px;color:#fff;text-shadow:1px 1px 8px #000;">I know very few people who are as tough as a sled dog.</p>

I am definitely a newbie to CSS and my HTML is not exactly super duper, so forgive any horribly obvious mistakes.

Thanks so much!
Mari