Symbol menu: changes don’t get saved correctly

[Peter]

Peter

March 19, 2018 at 12:50 pm

Hi all,

we use Virtue Theme on a website for some time, and had no problems so far. On the main page, we configured the “symbol menu” to show four tiles with title, text and icon – everything works great.
But now we wanted to reduce the tiles to just two of them and change the text of the second tile/symbol box. As soon as we change the text and save, the old text appears again, in the backend and on the visible website. After trying several fixes (clearing the cache (on the server and the browser, of course), deleting the tile and create a new one), nothing seemed to work.
Then we discovered a strange issue: The second tile got always filled with the same old text. And if we created a third tile again, in there the old text from another tile appeared, also for the fourth one.
The only way to change the text of tile two was to create five tiles (one more than we ever had), fill in the text we wanted to have in this tile and delete numbers 2 to 4.
But as soon as we wanted to change again the text of this second tile, we got the old content again. So it looks like there’s the old text of the four tiles stored anywhere and got linked to these tiles…and overwrites every change.

In pictures:
1.) tiles 3 and 4 deleted, old text in tile 2: *Login to see link
2.) replaced title and text of tile 2 (and clicked “save”, of course): *Login to see link
3.) after saving (and scrolling down): *Login to see link – the old text appeared again
4.) deleted tile 2, created new tiles (2 and 3), added some text, saved: *Login to see link
5.) result: tile 2 and 2 always get filled with old text which isn’t in use for some time: *Login to see link

Any idea how to fix that?