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Cannot install demo content

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February 25, 2019 at 9:22 pm

I purchased the annual subscription yesterday and have managed to get the Ascend theme installed on a new website. Currently the site has no content. When I try to install the demo content using the Kadence Importer, it just sits on “Importing Content” and does nothing (the “wheel” spins but it doesn’t install). I’ve waited half an hour and nothing happens. Tried over and over.

I have looked through the forum threads and found information on installing manually using the WordPress Installer. So I got that plug-in, however I cannot find any .xml files at all in the unzipped Kadence Importer folder.

I’ve been working on this all day and am now totally frustrated. I had hoped this theme would be easy to get up and running.

I am on a shared server – hosted by Wealthy Affiliate.

If you could please advise how I can get the demo content into my site I would appreciate it.

Thanks

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