Hi guys,
First off, thank you so much for making awesome themes- I’ve been using Virtue and Pinnacle for years and your support has always been excellent.
I’ve been having a couple issues with the front page and with some of my galleries (Virtue theme) and I was hoping you could take a look. It seems to have started around the end of February (I think when my host GoDaddy switched the site to WordPress 5.1, although I’m not sure if that is related or not).
When I visit the front page (*Login to see link it always shows the logo and menu items, but it doesn’t always show the kadence slider and/or homepage widget content below it. Sometimes it might load the slider but no content below, other times it just shows white space below the logo and menu. The weird thing is when you reload the page it usually loads perfectly. It works fine on mobile, this just impacts desktop (I tested in Chrome and Firefox on multiple computers).
Another (related?) issue shows up on posts with a gallery at the bottom (example: *Login to see link I don’t use a plugin gallery, it’s just set to default grid, but sometimes it loads disconnected with white spaces in between the images. A quick reload of the post usually activates/fixes the grid alignment, but I’m not sure if anyone will do that.
I thought it was a cache issue (I cleared multiple times) or a plugin issue (I removed inactive plugins and removed heavy ones like jetpack) but nothing has fixed it. GoDaddy said it would be related to the theme, so I was wondering if this was something you might be able to help with.
Thanks again as always!
Adam