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Business copy of Orders to email

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This topic is: Resolved
[Resolved]
Posted in: Virtue Theme
March 13, 2019 at 3:59 am

Hi there, a friend of mine moved our website to a new server 2 weeks ago and ever since we are experiencing issues with us receiving the copy of the order sent to our email. We get the odd one and the majority we are not getting. Not sure what to do, we only know we have the order by looking at the woo commerce tab within the site and then we can’t print them off.

I have installed a mail plugin to track emails sent by the site and it is showing the system is failing to send some of the order acknowledments to us but the customer copy sends fine.

Can you help please.

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