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Plugin Conflict
- This topic has 6 replies, 4 voices, and was last updated 6 years, 8 months ago by
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Hi, I am having an issue with being able to edit the site via Customize or Theme Options. When I bring them up, they basically come up blank. I have contacted Siteground my hosting company and they advised me to test all of the plugins. It seemed to be trouble with the Chamber Dashboard plugins. They went into my site and this is the response I received from them:
I see what you mean, when you go to the Customizer, it does not load.
However, leaving the Chamber Dashboard plugins activated, we switched to the Twenty Ninteen theme on your site and the Customizer loads just fine.
We also tested by installing the free version of the Virtue theme on one of our demo sites, and we are able to use the Customizer and the theme options without a problem.
This seems to point to an issue with the premium version of the Virtue theme. Have you reached out to the theme author on this topic?
Let us know what you find out.
Lisa K.
Since this is a website for a Chamber of Commerce this is an urgent issue. Please let me know if you need access to the site to help resolve this. The site is *Login to see link
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