Image uploading problem – scaling?

[Steve]

Steve

December 10, 2019 at 7:26 am

I’ve been using WordPress hosted on Bluehost and Virtue – Premium for about 4-5 years and in the last 2 months just started having a problem where images are struglging to upload. I use mostly images from my iPhone and I’ve always noticed they don’t look great (pixelly) so now that I’m thinking about it, I suspect they’ve always been downscaling. In the past, though, I drag images into the media uploader and they are almost instantly uploaded, but in the last couple months they’ve been uploading, sitting with the progress bar full for about a minute or two, and then failing to upload. Sometimes if I reload the site, the link to the image is just broken and other times they appear even though the uploader said they failed. I looked all over the place in the theme and can’t find anywhere to change scaling of pictures. I have looked up instructions on adding code to a child theme to disable downscaling, too, but I can’t get that to work. I’m a doctor, not a coder, so this is all totally foreign to me.