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Ascend Technical Issue after 5.3.2 Update

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This topic is: Resolved
[Resolved]
Posted in: Ascend Theme
December 19, 2019 at 4:33 pm

Hi K-Team,

My client’s site sent out “Your Site is Experiencing a Technical Issue”… WordPress caught an error with your theme, Ascend – Premium.

I do not know when their site did the 5.3.2 update but I did see that the site was down. I entered through recovery mode and noticed that the theme was not showing and a message was showing that “a theme did not load properly” after some trial and error then deleting and reinstalling the theme the site came back up.

Everything seems to be good except for two items. The secondary menu is not using the background color selected in theme options nor is it sticking.

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