Can't install any bundled plugin from Getting Started | Bundled Plugins

This topic is: Resolved

[Resolved]

This topic has 6 replies, 2 voices, and was last updated 6 years ago by VS Group.

March 13, 2020 at 11:40 am

Hi,

Today is the first time in several months that I have needed to install the Ascend Premium theme. I am working with a fresh install of WordPress 5.3.2 and a fresh install of Ascend Premium 1.9.9 which I just downloaded from the downloads area of my account. I was successfully able to activate the license and have been able to successfully install and activate the Page Builder by SiteOrigin. I have also been able to successfully install the wpforms and Yoast SEO plugins. When I go to the Bundled Plugins page to install Kadence Slider Pro, Kadence Blocks Pro and Kadence reCAPTCHA it shows Installing then Activating then just shows Error in the button. The same thing happens when I try to install the Importer from the Dashboard tab. I need to be able to import one of the demo sites to start off this website. I have enabled Debugging and the Debug Log in WordPress, but no error is displayed on the screen and no debug.log file is created so I can’t get any indication of what is causing the error. Any assistance in getting these plugins installed, and the imported installed so I can import demo content would be greatly appreciated.

Here is the System Status report from WordPress:

System Status
WordPress Environment
Home URL: *Login to see link
Site URL: *Login to see link
WP Content URL: *Login to see link
WP Version: 5.3.2
WP Multisite: –
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Front Page Display: posts
WP Memory Limit: 40 MB
Database Table Prefix: Length: 3 – Status: Acceptable
WP Debug Mode: ✔
Language: en_CA
Server Environment
Server Info: Apache
PHP Version: 7.3.15
ABSPATH: /home/soya/public_html/
PHP Memory Limit: 256 MB
PHP Post Max Size: 256 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
PHP Display Errors: ✔
SUHOSIN Installed: –
MySQL Version: 5.6.45
Max Upload Size: 255 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔ 7.68.0
Active Plugins (5)
Classic Editor by WordPress Contributors – 1.5
Kadence Blocks – Gutenberg Page Builder Toolkit by Kadence WP – 1.7.18
Page Builder by SiteOrigin by SiteOrigin – 2.10.14
Yoast SEO by Team Yoast – 13.2
WPForms Lite by WPForms – 1.5.9.1
Theme
Name: Ascend – Premium
Version: 1.9.9
Author URL: *Login to see link
Child Theme: ✕

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