Shopping cart quantity questions

[Glenn]

Glenn

December 7, 2020 at 11:04 pm

http://www.countrybeehoney.ca

Hi got this email from a customer:

Just placed an order. There are a few issues with the process. 1) when you go to put in the amount of items the field does not clear first if you want to type in a number. The initial one (1) does disappear but it does not clear. You have to be careful to delete it even though it does not display. I discovered this when I went to complete the order for 12 items and it showed 12 times $25 for a total of $3,025 instead of $300. I subsequently increased the order to 20 but had to delete the field first; 2) on the checkout page, to create a new account after you put in the password, press enter, and go on with the rest of the required info the password is not retained. When you place the order it gives an error message, you have to input the password again then tab, then place the order again and it completes.

Right now I’m starting with the simple one, the quantity entry. I think it boils down to I’d like the quantity in the cart to be wider, when you enter more than 2 digits the rest don’t show, I think just making it wider would likely be enough. There must be some css for that?
This would also apply to the quantity on the product page.
Or if you have other suggestions let me know.

I haven’t tried the password on a new account myself so I don’t know what to think. I’m going to try and work with that another day… 🙂

Thanks, Glenn

• This topic was modified 5 years, 4 months ago by Glenn.