February 27, 2021 at 4:32 pm
Hello Hannah and Ben,
I have trouble setting up Woocommerce properly and I hope you can tell me what to do next, something is not how it’s supposed to be and I havent found any help so far.
I run Virtue Premium and 33 Plugins at the moment, which honestly is getting to much.
For a virtual product that we want to launch, I’ve installed and set up
Woocommerce
+
WP Mail SMTP
Mailchimp for WC
Direct Checkout
Kadence Email Designer
Kadence WC Elementor
When I want to customize Emails, it is shown only the plain text formular from wordpress (see picture)
I cannot edit text or design. The changes that I make, are not shown in the preview. What also doesn’t appear right in my opinion is the [woocommerce_checkout], after purchase the product. The checkoutpage looks aweful and it seems like the standard design disappeared.
The product page looks good
*Login to see link
I’ve tried to see, if any plugin is the issue (with Plugin detective – Troubleshooting), but I couldnt see any result. Could you have a look at it or give me an advice for the next step?
I appriciate your work effort in this forum. It is not the first time I’m here.