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Kadence CAPTCHA – WooCommerce Issue
- This topic has 3 replies, 2 voices, and was last updated 3 years ago by
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Hi,
I’m having an issue with Kadence Captcha and Woocommerce (Funnelkit).
I have a website using Kadence theme, blocks and Kadence Captcha. I have WooCommerce and Funnelkit Checkouts. The whole site works fine when a new user is purchasing a product.
The issue arises when an existing user (logged in or has an account) attempts to purchase another item. On the checkout a Recaptcha error message appears similar to:
“verification failed. if you are human please try a different browser and without a VPN”
This only happens when the customer is logged in or has made a previous purchase. I narrowed the issue to kadence captcha, as when I turn off the captcha for woocommerce/registration forms the issue is resolved.
Is there a known fix for this or some settings to alter?
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