Elements not displaying in page previews

This topic is: Resolved

[Resolved]

This topic has 3 replies, 2 voices, and was last updated 1 year, 8 months ago by Fraser Smith.

July 25, 2024 at 9:10 am

We recently switched our site over to a child theme based on Kadence. It makes extensive use of Kadence Elements to replace header and footer and a few other parts of the page and works perfectly, with one edge-case exception.

Shortly after we switched themes, one of our writers pointed out that while they are working on an article, if they preview it, none of the Kadence Elements parts appear on the page. I managed to convince them this was never going to be an issue once the article publishes and everyone was happy.

However, we we sometimes create sponsored articles and need to have them approved by the sponsor before they are published. For the purpose of sending them public previews, we make use of the public post preview plugin.

However, we’ve just tried to generate a preview link for the first time since we switched to Kadence and realised that the elements aren’t showing up here either. There’s obviously something about the way that Kadence Elements hook in to the page, at least as I have it configured, which only works on live pages. Can you suggest a workaround to this issue?

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