Notice: These forums are now retired and closed. For active support, please Submit a Ticket or visit our official WordPress.org community pages.
Kadence Theme | Kadence Blocks | Starter Templates | WooCommerce Email Designer | Ascend | Virtue | Pinnacle
Issue with License Renewal and Inaccessible Block Menu
- This topic has 0 replies, 1 voice, and was last updated 1 year, 7 months ago by
.
Dear Support,
I made a renewal payment of $75 on 7th September. However, the payment was past due, and it’s possible that my license expired, even though it was still showing as active in the system before the payment.
I’ve been having trouble getting a response on the Virtue support forum, and I’ve noticed that the block menu on the right side panel is not visible to me. I suspect that this may be due to the license expiration. Could you please investigate and resolve these two issues for me?
Without access to the right-hand panel, I’m unable to make any edits to our website, and tasks are piling up. I urgently request your attention to this matter.
I have raised a ticket regarding this issue with the ID: #637503
Website: http://www.wildlifeconservationtrust.org
Thank you,
Yogi
- The forum ‘Membership Forums’ is closed to new topics and replies.
