Woocommerce payment checkout issue with online course

[Stefan Lindblad]

Stefan Lindblad

February 28, 2025 at 7:02 am

Hello,

First: I know Woocommerce and Paypal are third party and is not your problem to solve. Equally I need to ask if you at Kadence have any suggestion to share. Considering that someone on WordPresss.org forum suggested to another guy´s question: “it can be your Theme Yoku”.

I use Kadence theme, latest update. Never had an issue with woocommerce and Kadence, ever. And I started using KAdence themes back with the early classic themes many years ago – over a decade ago?
For my online courses I use Learnpress LMS. And I use the (Thimpress .com) Learnpress Woocommerce add-on in which they use PayPal within their add-on.

After updating all plugins as well as theme to the latest versions/iterations, the online store decline payments (payPal/woocommerce). I press the payment buttons for PayPal and /or credit/debit card payment in Woocommerce. Thej PayPal pop-up opens. And then an error message shows up and decline the payment. The Checkout page.

“- Your order could not be processed. Check fees for your payment method and review your order history before placing an order”.

Thats the error message buyers get.”

Kadence team, do you know of any similar situation for any other user of your theme that reported a similar issue and it was resolved, being an error between plugins and theme?

Link to my website in a private comment below.

Best regards
Stefan L.

• This topic was modified 1 year, 1 month ago by Stefan Lindblad.
• This topic was modified 1 year, 1 month ago by Stefan Lindblad.
• This topic was modified 1 year, 1 month ago by Stefan Lindblad.