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Error: could not retrieve the featured image data

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This topic is: Resolved
[Resolved]
Posted in: Virtue Theme
January 30, 2026 at 2:15 am

Hi,

I am facing a persistent error: “could not retrieve the featured image data” across all pages and posts. Additionally, whenever I attempt to upload a new featured image, the front-end page goes completely blank. Site icon (top left) is also missing. I have attached a screenshot of the error for your reference.

This follows a recent issue where the homepage went blank and required a backup restoration.
Website:

Could you please look into this urgently?

Regards, Yogi

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