August 4, 2015 at 10:32 am
Hello Ben and Hannah,
I’m having a problem with the revolution slider on my front page. The slider, consisting of a total of 9 slides with animations, worked fine for several months. After updating however, the slider will only load the first slide – all others slides are missing, although as far as I can tell, they’re all activated and “published” in the backend. Unfortunately I’m not sure what caused the error, because I updated to the latest wordpress version, the virtue theme and the revolution slider all in one go.
Perhaps noteworthy: I’m also not able to export the slider. When I attempt to, I receive a corrupt .zip package with a size of 1 KB.
Every other revolution slider on the site works fine, so I’m baffled as to why the home page slider won’t work anymore.
We’ve also been having a second problem since the updates – the three virtue info boxes on our front page, directly under the malfunctioning revolution slider, have suddenly become clickable links. Previously they were just plain text. I’ve gone into the backend, and had a look at the info boxes, but can’t figure out how or why they’ve become clickable links. Ideally we’d like to go back to just having plain text.
I would be very grateful if you guys could take a look. I’ll post login info below in a private reply.
Kind regards,
Frank