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Issue saving theme options/pages using visual editor

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This topic is: Not Resolved
[Not Resolved]
Posted in: Virtue Theme
August 17, 2015 at 7:11 am

Hi Ben

I’m having the following problems which I thought would be based on my memory_limit, max_input_time or similar setting. Having played around with these I still keep getting the same issues.

Issue 1: Error saving theme options

When saving my theme options I often get this error message. Sometimes if I try again it saves the options fine, other times it fails again and resets all theme options including custom css.

Issue 2: Failure saving pages using visual editor

If I try to edit more than one item on the page at a time it will give me the standard browser “this page cannot be displayed” page. If I hit the back button or navigate back to the page through the wordpress menu the whole page will have been converted to the standard editor. I then have to find the most recent revision, usually a couple of steps back form where I had just got two and restore this.

Here is a copy of my system status report, as it shows I have managed to successfully increase all the limits yet I’m still having the issue.

Home URL:
Site URL:
WC Version: 2.4.4
Log Directory Writable: ✔ /home/casehypc/public_html/wp-content/uploads/wc-logs/
WP Version: 4.2.4
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
Language: en_US

### Server Environment ###

Server Info: Apache/2.2.29 (Unix) mod_ssl/2.2.29 OpenSSL/1.0.1e-fips mod_bwlimited/1.4
PHP Version: 5.3.29 – We recommend a minimum PHP version of 5.4. See: How to update your PHP version
PHP Post Max Size: 8 MB
PHP Time Limit: 180
PHP Max Input Vars: 10000
SUHOSIN Installed: –
MySQL Version: 5.5.42
Max Upload Size: 8 MB

Any advice would be greatly appreciated as I’m really struggling to finish off our site build when everything keeps being deleted/restored.

All the best,
Jack

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