Revolution Slider 5 Update Causing Memory Problems

[James]

James

September 14, 2015 at 4:10 am

Hi Kadence, Please can you take a look at my messages to both plugin makers Revolution Slider and PDF Invoices regarding a memory outage after upgrading to version 5.02 of Revolution Slider.

I of course cannot get in touch with Revolution Slider as I cannot find my license purchase key?

In a nutshell the new revolution slider is stopping the pdf invoices and other pdf plugins I have tried working.. but when I disable the new Revolution Slider 5 it works perfectly and downloads the invoices. Basically when active i’m just getting a blank screen and host is saying it runs out of memory even though set to high memory so definitely some sort of conflict. Please can you advise?

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Hi Guys… please see messages below between myself an a popular plugin pdf invoice: *Login to see link
The problem is.. With the new revolution slider 5 activated both this PDF plugin and 2 others I tried basically ran out of memory when generating the pdf’s leaving me with a blank screen but when I de-activate version 5 of Revolution Slider they work just fine. My host said it was running out of memory and already 128mb set in htaccess.

I tested all other plugins and this one was definitely the one causing the issue.

Please advise what I must do to fix.. I did get my host to zip up a backup of the older version 4 but of course would rather use 5.

Or if you have updated and fixed this issue but I must buy the latest version 5 please let me know as I definitely got the plugin properly at some point but not sure whether with a theme or something. I am using a KadenceThemes license but not a clue how to get the licence code.
Also how can I download the latest revolution slider if purchased from KadenceThemes as I cannot see any options on their site!
All the best
Anthony

Hi Guys,I have been using your PDF invoices for a while but suddenly (not sure if after an update or not) the pdf invoices just bring a blank screen and if I turn on debug mode it shows:=============
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 30720 bytes) in /home/printbymagic/5O80L1JY/htdocs/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/lib/dompdf/include/text_renderer.cls.php on line 58
=============I have memory set to 128mb in htaccess and was working before so not sure why it’s not working any more.If you could perhaps let me know what the problems might be that would be great.Many thanks
All the best
Anthony
*Login to see link *Login to see link
Ewout
Member
Plugin Author
Posted 1 week ago #
Hello Anthony,
There have not been any significant changes lately that affect the memory usage of the plugin, and usually 128M is more than enough. Are you getting this error on single PDF creation or on bulk export?Two things you could try:
If you’re using a PNG image for the header logo, try using JPG instead – on some servers this makes a huge different in memory usage (JPG doesn’t need any further processing to be included)
Run the P3 Profiler plugin to see which plugins take the most memory
If that doesn’t help, then I’m afraid the only other suggestion is to increase PHP memory – some plugins and or/themes just use a lot of memory (even when not necessarily doing anything).Let me know if that helps!Ewout
magicant
Member
Posted 1 week ago #
Hi Ewout…I have found that it is not the memory but a plugin I recently upgraded which was Revolution Slider to the latest version 5. When I disable this plugin yours works perfectly again! What would you suggest I do as a lot of people use revolution slider etc.It also makes the other woocommerce pdf invoice system not work as I tried that too but not sure what to do next as I have now upgraded with no older version of Revolution and like the features of the new one!Please advise next steps.Many thanks
All the best
Anthony
Ewout
Member
Plugin Author
Posted 1 week ago #
I have no idea how RS3 could break the plugin – I don’t have a copy of this plugin to test this out myself. Since you mention it also breaks other PDF Invoice plugins, I suggest to contact the plugin devs about this.Let me know if it requires any action from my side!Ewout

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