Quantity display on Products page

[Dave]

Dave

September 21, 2015 at 10:04 am

Web site
Illustration

I manufacture 5 different but closely related product lines. In the illustration linked above, 2 fields of my product page are represented: SKU and Stock. The last character of SKU is a letter that represents one of those 5 product lines. When I add a new product page, I duplicate an existing product from the same product line of the new one, change the few details including images that differentiate one from another, and publish. Each product has 4 variations, but I only maintain an inventory count for one of those variations which ought to be reflected in the Stock field. With the exception of only a very few discontinued products, product variations are designated “in stock” with notification sent when something ordered is back ordered.

One product line, “n”, always behaves as expected in regard to how inventory count is reported on the product page. The other 4 never do. That suggests to me that I got something correct when I made the first n product page that I didn’t get right with the other 4 product lines, but despite weeks of intermittent trying, even with someone else comparing detail for detail with me, I haven’t found what whatever it is. Here are the differences:

Only n products display a red “Sold” on the portfolio images that are out of stock. (I currently have this option disabled, but included this symptom since I noticed it, and it may help pinpoint whatever I’ve done incorrectly)
Only n products display “Out of stock” in red followed by inventory count “x 0”. (desirable)
Only n products display “In stock in green followed by inventory count “x __”. (desirable)
All non-n products only display “In stock” in green with no accompanying inventory count. (undesirable)