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Kadence importer issue

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This topic is: Not Resolved
[Not Resolved]
Posted in: Virtue Theme
October 28, 2015 at 3:48 pm

I’m a wordpress rookie. I just used the Kadence importer to get the demo version installed and I now have two of everything in my main menu (i.e. home home portfolio portfolio, etc.).

Of note:
Right before the I imported the demo model, I tried installing and activating the importer and got the following message: Sorry but your import failed. Most likely, it cannot work with your webhost. You will have to ask your webhost to increase your PHP max_execution_time (or any other webserver timeout to at least 300 secs) and memory_limit (to at least 196M) temporarily.
I contacted Siteground and they said they couldn’t do anything, but I tried it again shortly after contacting them and the installer worked. Not sure if this had anything to do w/ the problem, but thought I’d mention it.

Any help is appreciated.

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