editing posts problems

[Brenda]

Brenda

December 9, 2015 at 5:03 pm

Hi Ben,

This is not a Virtue theme problem but I’m stumped and thought you may have a direction to point me in. I have a couple different wordpress sites (6) including 2 test sites and have a problem where 4 of them (as of this morning) can’t have their posts edited using one of my computers — a Windows 8.1 computer. I have another computer but since I have users who only use 8.windows , this may be a problem. I thought it was a problem with the computer only until I realized that I could edit things just fine in 2 of the sites using that 8.1 computer. Unfortunately my users are primarily on one of the sites that can’t be edited in Windows 8.1.

So, now I’m looking at “what’s different” and all sites use the same wp install but it is not a multisite install. All sites have their own plugins (do not share) and own databases (given). There’s no common overlap in terms of ssl vs no ssl and I’ve run through the plugins (one site down to nada and still aproblem) All sites can be edited using a different computer (Linux, and windows 7 in VMware, as well as on a Raspberry pi) but only two of the six can be edited using the Windows 8.1 machine.

I can create new posts on the problem sites with the 8.1 computer but once they’re saved they cannot be edited in the 8.1 machine. Also weird, all editing tools are not there or functioning when I bring up the existing post to edit and the page builder tab doesn’t show up even on new posts, on editing the tags don’t show up, can’t get the drop down menu on the post edit page to edit the time of a post.

I really appreciate your assistance if you can point me in a direction that might be a good starting place. I really don’t see the obvious link. And I really don’t know much about windows 8.1 which I suspect to be the problem. Thanks so much! for any assistance you can provide.