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Shortcode Issues

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This topic is: Resolved
[Resolved]
Posted in: Virtue Theme
December 31, 2015 at 8:21 am

Hi Hannah & Ben,

I’m hoping for a bit of assistance regarding the shortcodes. I don’t have a site to link to as it’s internal only, but my issue is this: in the theme options under Theme Extensions, I have disabled/turned off Testimonial Posts. It has a subtitle that states “Turn Off/On all Testimonial references and code” but when adding a shortcode to a post/page, I notice that Testimonial Form is still an option.

As I’m not using this feature, it is confusing to our users (currently over 100 users, with more being added so simply educating them to not select the option is really not an option). How do I remove this option? I was able to remove the function so now it only shows the shortcode and not the form on the page (which is still confusing to our users). If it can’t be removed, how do I remove the premium shortcodes altogether and use the toolkit instead?

Also, just as an fyi, feedback from the users are that they liked the toolkit icons better than the pop-up, then select the option, etc. Many have asked us to downgrade the theme just to get the icons back. Although, they all love the new theme options in the premium version. 🙂

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