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Updating via admin panel doesn't work

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Posted in: Virtue Theme
Clare
January 11, 2016 at 8:59 am

Hi,

I’m having an issue at the moment where I can’t update the themes of any of my sites. I can update the WP 2015/16 themes just fine, but not Virtue Premium from the front end. I can still update manually by uploading the new files via FTP, but I’d much prefer to update everything in the WP admin section.

I’ve spoken to my hosting provider (UKFast) and they don’t provide the permission, we can change it on our side but I need to know what the correct settings are.

What permissions should the folder be set to for updates to take place?

Thanks

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