wp-updates outage?

[Paul]

Paul

January 18, 2016 at 11:59 pm

I am fairly new to WordPress so forgive me if I use incorrect terminology…

My questions:
A. Is ws-updates.com having an outage right now?
B. Is that site generally flaky?
C. Are you moving your updater to a more reliable site?

I have not been able to login to the dashboard for our site for a couple days (as of Jan 18, 2016). I get the White Screen of Death, however, if I then access the content of the site in the same browser it will show that I am logged in and I can log out from there. The site that regular users see is working fine. The same thing happened for a few days sometime after Dec 8, 2015 and resolved with no action on our part on Dec 18, 2015. In November I set WP_DEBUG=true and found that a timeout was occurring in class-http.php in the request() method. Before I could get any further, the problem resolved.

This time I found the same timeout was happening. I added a line to print the URL being requested and discovered that it was:
*Login to see link

I also found that I was unable to access any page at wp-updates.com.

I gather that this site is used by Virtue to check for updates? I also found other discussion threads on other sites with complaints about wp-updates.com. But I was surprised that I didn’t find others on THIS site with the same complaint. It seems like this would be a global outage and all users of your theme would be complaining. I can understand brief outages, but multi-day outages that prevent administration of all sites using your theme is not acceptable.

Either that or you’ve already updated the theme to avoid the use of wp-updates.com and I’ve just revealed that I don’t have the latest version of Virtue Premium installed and am paying the price for my negligence?

I believe I am on version 3.3.5 according to the readme.txt in wp-content/themes/virtue_premium.