still trying to update…a new snag

[Blondie]

Blondie

March 13, 2016 at 10:53 am

Hello Ben,
I’ve corresponded with you recently under another string about updating my VIRTUE CHILD theme (Version 1) , and you replied as follows:

“John and Diego,
Please do not post in a resolved topic.
Version 3.5.1 is available in your site admin as an update. It will be in your account page later today.
Ben”

The 3.5.1 did not surface in my site theme admin page, but when I did try to activate VIRTUE PREMIUM (non child) my screen went blank. To get through that, I contacted my host GoDaddy to check permissions and file ownership. All checked out okay. The only way for me to gain access once again to my site theme admin was for GoDaddy at their end activate another random theme 2015.

That’s where things stand. I can now get into the themes admin page, and 2015 is active. I now ask you once again how to update my theme. Should I take the manual approach that you outline in the link that appears in this forum… Redownloading the theme from your support site and re-activating?

The bigger picture is I’m trying to improve performance, my theme is so blasted slow right now, and I know that some Woocommerce templates are not intact as I saw this message on my dashboard when my Virtue Child was active:

“Your theme (Virtue – Premium Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.”

One final question that may make things easier for me…not using the Child theme, but going back to the NON Child theme. This may make it easier for me to update as well as making some minor changes here and there to my CSS. I can save this question for another thread if you like but it does pertain to this inquiry.

Thanks.