Notice: These forums are now retired and closed. For active support, please Submit a Ticket or visit our official WordPress.org community pages.
Kadence Theme | Kadence Blocks | Starter Templates | WooCommerce Email Designer | Ascend | Virtue | Pinnacle

can't back up!

Back to: Virtue Theme1 Replies

Home / Forums / Virtue Theme / can't back up!

This topic is: Resolved
[Resolved]
Posted in: Virtue Theme
Jalinous
March 18, 2016 at 11:16 pm

Hi Ben,

I am having problems with backing up my site. I am getting an error message. I did some research and it looks like I need to increase my PHP memory. I saw that you referred one of the forum members to :

I could not find the php.ini file and called my hosting company and after about an hour back and forth they created a php.ini in my home directory. However, this blocked me from accessing my site a few minutes later.

I had to log into my CPanel and remove that php.ini file.

I know this is not related to Virtue Theme but could you please let me know where to look for the php.ini file. If I could find its location, I could make the modification myself.

Thanks for the help,
Jay

  • The forum ‘Virtue Theme’ is closed to new topics and replies.