Error message after the latest Virtue Theme update!

[Jalinous]

Jalinous

April 5, 2016 at 6:54 pm

Hi Ben,

I have got a problem with my site since my last Virtue Premium update this morning.

I have problem accessing the site both from front-end and back-end:

When I try to access the site:

*Login to see link
or
*Login to see link

In chrome, I get the following message:

The ckingsensors.com page isn’t working
ckingsensors.com is currently unable to handle this request.
500

In Safari, I just get an blank page.

I called my hosting company three times and talk to three different guys almost one hr with each of them.

Their answer is that the issue is with my wordpress and Theme. Something is trying to make an update on my site but it is not successful and it tries again after short time and whenever the update attempt is taking place, I can’t access my site.

As soon as I could login in the back-end, I disabled all the plugins but I still have the same problem described above.

Please help.

Thank you very much,
Jay