Social Buttons not working

[Martina]

Martina

April 7, 2016 at 9:36 am

Hi I am starting a new thread as suggested by Hannah (tx). Below copy-pasting the former exchange
Martina
April 7, 2016 at 4:44 am #89560

Hi, I’m having a similar problem. I put social buttons in the footer (Pinnacle widget) and they were working ifne until some days ago, then they got somehow “locked” (nothing happens hovering or clicking on them, neither the link nor the color change work – they do not even activate the “hand” icon to notify it’s a clickable button).
Interestingly, they do work on mobile and the color changes in the “customize” preview from the dashboard – which sounds bizarre.
Note: the website is currently kept off-line by means of a double log-in process. However it has been like this since its very beginning, and everything was working fine. Also, the same is on mobile. Last but not least: I do have some plugins but have not added further ones (and do not have Lightbox2, BTW) that may cause things to have changed. Help… 🙂
Reply
Hannah
April 7, 2016 at 9:10 am #89582

Hey Martina,
I would suggest deactivating your plugins to test if any are interfering. If that doesn’t work then it’s really hard to say without a link. Are you using the latest version of the theme? And are wordpress and your plugins up to date? Would you be able to start a new thread and send login info in a private reply?

Hannah