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Cannot use ftp upload for plugins

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This topic is: Not Resolved
[Not Resolved]
Posted in: Virtue Theme
May 26, 2014 at 12:16 pm

My client’s server is located in Hong Kong and I am not able to install the recommended plugin “Page Builder by SiteOrigin”. The slider plugins worked with error notice, but this one just won’t install. The error message is:

object(WP_Error)#420 (2) { [“errors”]=> array(1) { [“plugins_api_failed”]=> array(1) { [0]=> string(219) “An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.” } } [“error_data”]=> array(1) { [“plugins_api_failed”]=> string(24) “couldn’t connect to host” } }
Something went wrong with the plugin API.

is there any other way to install it, to obtain it as .zip file, so I can unzip it locally and upload it via ftp client?

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