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In forum: Pinnacle ThemeIn forum: Virtue Theme
Good Morning,
We have noticed that a space has appeared on the product categories page half way through the categories. It’s as if there are 2 invisible categories there.
You can see the issue here: *Login to see linkI’ll send login details in case needed.
Thanks,
AnthonyIn forum: Virtue ThemeHello Ben,
I seem to have a similar issue with my Virtue Carousels after the installing the latest update of the Virtue Premium Theme – 3.7.1. My page is http://www.outside-effect.com/
Thanks for your help with this and best regards
Sebastian
In forum: Virtue ThemeIn reply to: API key not working
Dear Mr/Mrs
I had a license Pinnacle Premium theme.
I active child theme and wordpress chow notification:
The theme update API License Key has not been activated! Click here to activate the license api key.
I login my account on home page.
I can not active on website.
Could you help me.
My email: [email protected]Thanks,
In forum: Virtue ThemeTopic: Product Tabs Area Questions
Hello!
I have a couple of questions for the product tabs section of the woocommerce product page:1. Can I add color to these tabs to stand out? (Description | Additional Information | Reviews …)
At this time they are a light grey.2. Can I remove the product tab “Additional Information” default tab that is on every product page?
3. Can I remove the wording / text “Product Description” under the “Description” tab?
4. Can I add a shading of color to this entire section from bottom of product tabs down to above the “Related Products” area?
Thanks for you help!
debIn forum: Virtue ThemeIn reply to: Kadence Slider
In forum: Pinnacle ThemeIn reply to: Portfolio Image Grid Sizing
June 13, 2016 at 5:09 pm #98806Hey,
I agree your best solution is to use larger images. I would suggest much larger then 300×300 since they way responsive images works in this theme and in most is it doesn’t matter how large of an image you upload because the theme will still output the best size for the screen that way you can support HD screens (which are more and more popular) and you don’t have to worry about page speed because they are sill only loading the best size for there screen.But I’m curious how come the css didn’t work for you?
Ben
In forum: Virtue ThemeTopic: Remove pageheader container
How can i remove the pageheader completely?
As you can see in the link – page, there is some space between the “header” and the image!
*Login to see linkIn forum: Virtue ThemeIn reply to: Kadence Slider
Hey Ben
That is a slider using a category setting to pull products to show. The same occurs on my contact page.
Inserted on the pages via a shortcode.
It is the ability to choose the category that I want to show is what I like. Maybe be good for the frontpage as well on some site who want to show several categories. I used to use Woocommerce shortcode to show a category / categories but did not like the output so I purchased a slider that could this.
I did look at your carousel and I could add it on my page if I was using “Turbo Widget” plug-in but could see how to actually choose the category. In the end though that’s only a work around and the less widgets I can run the better. Also I think something native to the theme would work far better.
Many thanks for your consideration of as a feature.
In forum: Pinnacle ThemeIn reply to: Infinte Scroll on Blog Page
Opções comuns
Estrutura personalizada: http://casa-indigo.casa-indigo.net /%category%/%postname%/Opcional
Base das categorias: artigosI thought there was nothing wrong with that!
You are 100% right!
THANK YOUI just replaced the slug of the page “Artigos” to “blog” and is working.
In forum: Pinnacle ThemeIn reply to: Portfolio Image Grid Sizing
June 13, 2016 at 3:32 pm #98795Hey,
The images couldn’t have cropped before because that part of this hasn’t changed. You’ve never be able to crop images that where smaller the the requested image size and the requested image size also has not changed.What has changed is instead of outputting images with src_set applying to images sizes that were not correct the image sizes are not set based on the output image which is the image in full size since it can’t be cropped. This makes for better responsive images so that images that are not supposed to be square don’t have square outputs based on incorrect image src_set.
so to make this make sense before your image src was the same as it is today but the width and height attributres of the image where based on the requested size instead of the actual image in the src. While this could create what you wanted under certain circumstances with certain browsers it wasn’t actually ever good or correct because the real issue is that the image was smaller then the requested size.
The update improves this across browsers for speed, validation and overall cross browser support. The issue is that you are creating galleries which you want to be square and have an output of 300×300 and your using images that are smaller then 300×300…
I’m just trying to explain that the your galleries we’re actually working before like you think even though on your browser it would have looked right that didn’t mean it was for all browsers because there was always an issue of your images being too small.
And I’m sorry I posted “and” in the shortcode and it shouldn’t be there. So can your update to:
[gallery columns="5" ids="23,24,25,26,27,28" imgwidth="150" imgheight="150"]Then post a link to your page where you are adding this?
Ben
In forum: Pinnacle ThemeIn reply to: Infinte Scroll on Blog Page
June 13, 2016 at 3:20 pm #98793Hey, you can’t have a blog page slug be artigos and the category page slug be artigos/noticias/ because that creates conflicts on the permalink settings
So what are you permalink settings I think your issue lies there.
BenIn forum: Pinnacle ThemeIn reply to: Infinte Scroll on Blog Page
You’re getting this error in your javascript console
GET http://casa-indigo.casa-indigo.net/artigos/page/2/ 404 (Not Found)something is preventing your site from pulling the second page of posts to your blog page.
I don’t really know what may be causing this, but the theme developer will know for sure how we can fix it.
In forum: Pinnacle ThemeTopic: Infinte Scroll on Blog Page
Hi
The Infinite Scroll on Blog Pages is not working, see: *Login to see link
It DO work on Category Pages as: *Login to see linkThanks!
AlainIn forum: Pinnacle ThemeIn reply to: 404 Custom
June 13, 2016 at 2:14 pm #98784You can make a page. Name it and add whatever you want to it just like any other page. Then in your theme options > theme extensions assign your 404 to use that page.
Ben
In forum: Pinnacle ThemeIn reply to: Portfolio Image Grid Sizing
June 13, 2016 at 2:01 pm #98780Hey Joy,
In the recent updates the theme now uses a intrinsic padding to configure grids. This allows for much faster loading time and improves how grids load on browsers.With that change wordpress queries the images in a gallery and tries to crop them to the requested size for standard and retina displays. If the image is smaller the then crop size then wordpress can’t grow the image so it can’t be cropped into a square and thus can only output the image as is.
So for example on a 5 column grid the requested size is 300×300. and it also checks to support retina screens at 600×600 but if the image isn’t that large it just moves on with 300×300.
Thing is on your page your images at not even at least 300×300… which makes for some small images and wordpress can’t crop them square. Unless you chnage the requested size. So while I don’t suggest this (because it just mush better to use better quality images) you can change that requested size in a gallery shortcode.
In your gallery shortcode if you use: imgwidth=”150″ and imgheight=”150″ then the requested size would be 150px by 150px and assuming your images are all at least that they would be cropped square.
Example shortcode:
[gallery columns="5" ids="23,24,25,26,27,28" imgwidth="150" and imgheight="150"]Also if you prefer an even simpler workaround you can use this css (although be warned then a masonry style gallery or portfolio wouldn’t be possible).
You can add this css into the custom css box in your theme options.
.gallery_item .kt-intrinsic, .portfolio-item .kt-intrinsic { padding-bottom: 100% !important; overflow: hidden; } .gallery_item .kt-intrinsic img, .portfolio-item .kt-intrinsic img { height: auto !important; min-height: 100%; }Ben
In forum: Pinnacle ThemeTopic: 404 Custom
In forum: Pinnacle ThemeIn reply to: mirror page almost
June 13, 2016 at 1:39 pm #98776Hey,
You can post a temp login to your site so I can see around your coming soon page. use “Set as private reply”As for making a second page that shows posts you can do this with the pinnacle page template “blog” that will already do this for you.
Ben
In forum: Virtue ThemeIn reply to: Chrome Homepage Slider Image Issue
I did. Thanks Ben! One more quick question. How do I get my posts to have the accurate URL?
I have assigned the post page properly in settings. The posts are also visible on the correct page.
But they read: domain.com/jack-is-dumb
Instead of: domain.com/blog/jack-is-dumbDid I delete the setting? Can I undo it without causing serious problems to the theme file?
In forum: Pinnacle ThemeIn reply to: API License Key
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