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In forum: Virtue Theme
In reply to: You have version 3.6.1 installed. Update to 3.6.4.
Quentin, we suggest upating through the wordpress admin. That hasn’t changed. If your server doesn’t allow you to do this (or it fails if you try) manually updating is an option but most importantly I suggest that you talk with your host and fix your server issues so you can update from within wordpress.
In terms of when updates reach the my-account page that is on a delay. It always will be. You will see the update but it won’t show the same time there is an update within wordpress.
Ben
In forum: Virtue Themehi,
I’m trying to use wpml…but it is quite hard…for example: how can I manage the virtue gallery in homepage? (www.innave.it)it looks I have to reload every image?? so I have to rebuilt my virtue gallery? is it not possible to duplicate the italian gallery to english gallery?
In forum: Virtue ThemeIn reply to: Virtue Theme Questions
This reply has been marked as private.In forum: Virtue ThemeIn reply to: Compress Footer (blank space)
Hi Hannah,
It didn’t seem to make a difference in reducing the footer.
Also, I have a new issue: my left sidebar (ajax product filter) has disappeared from my shop page. I recently added this to my css to remove the sidebar from search results:
.search-results .sidebar {
display: none;
}
@media (min-width: 1200px) {
.search-results .col-lg-9 {
width: 100%;
}
}I took it out and the shop sidebar was still gone, so I put it back in. Any idea why it would just disappear?
In forum: Virtue ThemeIn reply to: Revolution Slider Not Working
I have virtue premium. I activated the slider revolution, but when I select background source from image I don’t get the option to add images. so the slider look empty on the home page.
In forum: Virtue ThemeIn reply to: You have version 3.6.1 installed. Update to 3.6.4.
Hey,
You should see this in your dashboard. Is that not the case for you? It will get released to your my account page very soon.Hannah
In forum: Virtue ThemeIn reply to: Nothing shown
Just found out that if I try to print e.g. the blog page, all the blog entries are perfectly displayed. So I am really puzzled why it is not the same in the browser
In forum: Pinnacle ThemeIn reply to: Featured Image not showing on individual blog post
Hi Caroline,
In your post edit page under Format have you chosen Image as the post format?Hannah
In forum: Virtue ThemeHey,
I have two questions:
1. Is it not possible to have the mini cart and search in the main navigation if you use the center logo header?
2. I know you can set the shop and category pages to show categiries/subcategories instead of products. Is it possible to customize the look of this? For example, I would love to have my category pages show the subcategories similar to the “split content” widget, meaning that you have a picture of the subcategory on one side, and then a desciption of the subcategory beside.Thank you!
In forum: Virtue ThemeHi,
If I try and upload an image, the media gallery shows only the broken image icon, not the expected thumbnail. If I click to edit the image, it appears as expected, but I cannot use it in the site. Effectively I can upload an image, but it’s broken and I can’t use it.
I came across this while trying to upload a favicon – it just wouldn’t work – so tried testing with normal images direct to the gallery.
WordPress 4.5.1, Virtue Premium 3.6.4 All plugins say compatible to WP 4.5.1, they are:
Black Studio TinyMCE Widget
Deactivate | Edit
Version 2.2.9 | By Black Studio | View details | Home | FAQ | Support | Rate | Follow | DonateContact Form 7
Settings | Deactivate | Edit
Version 4.4.2 | By Takayuki Miyoshi | View detailsEasy Google Fonts
Settings | Deactivate | Edit
Version 1.4.1 | By Titanium Themes | View detailsJetpack by WordPress.com
Jetpack | Settings | Support | Deactivate | Edit
Version 4.0.2 | By Automattic | View detailsPage Builder by SiteOrigin
Deactivate | Support Forum | Newsletter
Version 2.4.6 | By SiteOrigin | View detailsUpdraftPlus – Backup/Restore
Add-Ons / Pro Support | Settings | Deactivate | Edit
Version 1.12.6 | By UpdraftPlus.Com, DavidAnderson | View detailsW3 Total Cache
Settings | Deactivate | Edit
Version 0.9.4.1 | By Frederick Townes | View detailsIn forum: Virtue ThemeIn reply to: Unable to remove side bar from Blog page
Hi Ben, no problem will do in the future.
Regarding: Unable to remove side bar from Blog page
your suggestion worked, however, I had to first delete the blog page and create a new page for it to work.
Thanks
CIn forum: Virtue ThemeIn reply to: How to make a link in blue color?
Hey,
It would be blue by default but you have inline styling overriding that in your page.. for example:<span style="color: #333333;"><a style="color: #333333;" href="https://protimdd.wpengine.com/about/">Dr. Huffman</a></span>That is right from your code. If you look at the page content using the text tab not the visual tab you will see all this. It’s likely that you are pasting your content into wordpress and that is causing your error. You need to make sure to paste into the text tab not the visual editor tab.
Ben
In forum: Virtue ThemeIn reply to: a few questions about categories/uncategorized
I downloaded the Yoast SEO, and couldn’t figure out how to add a feature image or change what is there (I can’t find that page), so when i copy and paste my homepage on a facebook status, it still shows that image. I’m guessing you can’t help with that? as its a Yoast issue? It also change my site title bar back to “Virtue theme – demo” and couldn’t change that either. so I ended up deactivating it.
Is there a way I can attach an image to this message? because i’m probably not explaining it very well 🙁
I did upload a feature image on my homepage on the right hand side but nothing has changed. When you say “Also you have to wait for sites like facebook to update their cached version of your site” do you mean when clear their cache, so when i try again, it will be updated with my new settings?
sorry for all this confusing and questions.
Thanks so muchIn forum: Virtue ThemeIn reply to: Page Builder text widget won't open
This reply has been marked as private.In forum: Virtue ThemeIn reply to: Unable to remove side bar from Blog page
Hey Costa,
Please do not post in a resolved topic. Just create a new one in the future thanks!You need to make the settings > reading select.
Then make sure you’re using the blog page template. Not the full width page template.
Ben
In forum: Virtue ThemeIn reply to: WPML problem
Hey,
Just tried in firefox and there wasn’t an issue if I added from archive but your single product pages are not working. have you tired clearing your permalinks? see here:http://www.piloloskids.com/en/product/universal-stroller-bag-mint-star/
Ben
In forum: Virtue ThemeIn reply to: a few questions about categories/uncategorized
In each page and post you can add a featured image on the right below where the publish button is.
Ben
In forum: Pinnacle ThemeIn reply to: css code to improve product page?
Hey Ben,
I’ve got you listed as a User right now, so you should be able to get in on the back side. I’ll be interested in what you discover.
On that page there are two body fonts. Main one is called Kameron. I chose it in the Customizer long ago. Would like to switch the paragraph (body?) font to Notica Text, which I have selected in Theme Options. On that page I gave you, scroll down to the very end under “WHO.” You will see the bulleted section. It is in a different font (Notica, the one I prefer) from the rest of the article.
Thanks for the clarification regarding the child theme. I will learn more.
Thanks again for your help! Caroline
In forum: Pinnacle ThemeIn reply to: Page Builder for portfolio post
Hey,
If your use the three row portfolio layout then anything you do in pagebuilder will show like you want. You can leave your project options off.
You should see the layout option at the top of the portfolio post options.Ben
In forum: Pinnacle ThemeIn reply to: css code to improve product page?
Hey,
1. Can you post a temp login so I can see what’s going on in your admin?
In terms of the page you linked to I see the list and I see that it’s all the same as your body font? Notica.. so I’m not understanding what you mean.2. Using a child hteme you can edit templates or add functions. it doesn’t change you theme options.
Ben
