Search Results for 'page '

[Ben Ritner]

Ben Ritner

#265253

some times when you upload images it takes the server a bit to set the meta for the various image sizes. In your page those images were being output without image sizes and once I reselected the thumbnail size the image size was updated and it works.

Can you check that? Because now after I set the image thumbnail size the gallery seems to show fine.

Ben

[Karla]

Karla

#265238

Hello,

You can log a feature request on this page – https://www.kadencewp.com/roadmap-kadence-theme/feature-requests. Please note that feature requests may be added by the development team once it has enough votes and there is no ETA of when they’ll be available.

Kind Regards,
Karla

[Karla]

Karla

#265235

Hello,

Thank you for reaching out to us.

The product images on the Kadence theme’s product archive page will follow the Thumbnail Cropping option. You can change this by going to Customizer > WooCommerce > Product Images – https://share.getcloudapp.com/eDujlQlk. You should either select 1:1 or Custom, as Uncropped will follow each image’s upload aspect ratio.

Hope this helps.

Regards,
Karla

[Karla]

Karla

#265233

Hello Pamela,

The header image you’re referring to is a Row Layout block from the page content. Kindly go to the edit page and on the Row Layout block settings, click on the icons for Tablet and Mobile to change the Background image. Here’s a screen recording for your reference – https://share.getcloudapp.com/Blu4dXmy.

Hope this helps.

Best Regards,
Karla

[chitocamacho]

chitocamacho

#265231

Hi Leila,

Thank you for writing.

I checked your page but could not get the same result. https://share.getcloudapp.com/E0uYoGoD

I used Chrome to test it.

Are you still experiencing the issue on your end?

Regards,
Chito

[Ben Ritner]

Ben Ritner

#265219

Hey MyWebGuy,
First some housekeeping 🙂
I went and looked and it seems like you responded to forum notification emails directly. Those emails say: IMPORTANT* Do not reply to this message, reply in the topic on the forum.

Please respond in the forms or if you want to use email you can INSTEAD use our support ticket system. Please do not use both as that will make it all very confusing and if it wasn’t clear please do no reply to forum notifications.

With regard to adding a field and the submit button next to each other (inline) you simply need to set the button width and the field width. To make this really easy we have a prebuilt section you can add right into your page as an example:
https://share.getcloudapp.com/jkuLExv7

To help explain this more I’ve created some more images:
https://share.getcloudapp.com/5zuB9QLr
https://share.getcloudapp.com/QwuE2Nnv

Let me know if that helps! your request for documentation about this has been noted. It’s not something anyone else as asked for so others are above this request but we are working on more docs.

With regard to your request about stacking? Atacking happens by default, the only way to not have fields stack is by changing their width, so I don’t understand what you are asking. Would it be possible to post a link to your site where you have a form that isn’t stacking and you want it to be? That would help bring some clarity to your question.

Thanks!

Ben

[pedro]

pedro

#265218

hello, if it solves with the code. But I haven’t used it because it inserts the pdfs in all the products, and what I need is only for that particular product page … thanks

[Chris]

Chris

#265216

Hello,

This is the only page I’m seeing it on. Can you confirm if this is still an issue?

Thanks!

Chris

[pdyoko]

pdyoko

#265212

No that didn’t work. It was turned off.

On the Homepage…I just replaced the image on the demo. I assumed that would be visible on all devices. Apparently, there is another location for mobile and tablet images.

Any suggestions?
Thank you,
Pamela

• This reply was modified 5 years ago by pdyoko. Reason: Didn't work

[Netzlichter]

Netzlichter

#265208

This reply has been marked as private.

[Hannah]

Hannah

#265207

Hey,
Thanks for reaching out! Are you using a caching plugin? You can read some of our page speed tips here: https://www.kadencewp.com/blog/need-for-speed/

Best,
Hannah

[chitocamacho]

chitocamacho

#265199

Hi Adrian,

Thank you for reaching out to us.

I am trying to replicate that effect on the mobile rendering but without success. I think I should work with “mobile-headerclass” and have tried some combinations but I don’t have enough CSS knowledge or understanding of the available objects. Can anyone help please?
Is this what you are trying to achieve?

Either of the below CSS codes will work.

@media screen and (max-width: 1024px) {
#kad-mobile-banner {
background: rgba(0,0,0,0.3);
}
}

@media screen and (max-width: 1024px) {
.mobile-headerclass{
background: rgba(0,0,0,0.3);
}
}

The #kad-mobile-banner targets the ID of the mobile header. (there’s only 1 ID in the entire page – unique)

The .mobile-headerclass targets the class of the mobile header. (you can use the same class name multiple times)

Note that when targeting an ID, you’ll need to use #. When targeting a class name, you’ll need to use dot (.).

The max-width: 1024px is used in CSS to have a styling that will be effective from 0px up to 1024px screen size.

As a related secondary question, if anyone can point out where I would find references to the objects that I can use and set in CSS for the various Kadence Themes, I’d like to be more self-sufficient next time 🙂
To target an element on your page, here’s your guide – https://share.getcloudapp.com/llu5kwJv

Let me know if you need further assistance.

Regards,
Chito

[Ben Ritner]

Ben Ritner

#265195

Hey,
I’m following up here since it seems emails are not getting to you and I want to try can get the right information to you in some way.

You can’t add videos into a column as a plan video widget, you have to make sure when you add them you add them to be responsive.

So using virtue premium you can use the visual editor widget, then use the youtube shortcode generator to add a youtube video and that will be responsive meaning it will be forced into its a column.

click “virtue shortcodes” in the widget and then choose video and then add your video URL.

Please note if you were rebuilding your page in the block editor (default for the past two years) this would be different but since your screenshot shows the site origin panels I’m trying to give you the correct directions for site origin.

If this is not clear I would be more than happy to add your videos into three rows.

Please note you need to respond back here with a login. You can get a link by installing this plugin: https://wordpress.org/plugins/temporary-login-without-password/

And then come back here to the forums and paste that link into a response, check the box for “Set as private reply”

Ben

[Ben Ritner]

Ben Ritner

#265194

Hey,
I’m following up here since it seems emails are not getting to you and I want to try can get the right information to you in some way.

You are thinking filters are a menu and they are not the only filter the content on the page, they do not function as a menu. What you are expecting them to do is not what they are designed to do and they can’t do what you want.

If you want a menu that queries your site for all the items in a specific category you need to use a menu or a system that reloads the content of the page to pull in posts that are not currently part of the page. An example of this could be an ajax filter.

https://wordpress.org/plugins/yith-woocommerce-ajax-navigation/

In the settings for virtue premium where you can enable this filter we try to make it as clear as we can that the filter is not a menu and will not work that way: https://share.getcloudapp.com/X6uel1KD

I hope that helps,

Ben

[taylor.reaume]

taylor.reaume

#265168

Why does the mobile score vary so wildly on Google Page Speed insights?

FIRST SCORE = 81 …WAIT 1 MINUTE…RETEST
SECOND SCORE = 43…WAIT 1 MINUTE…RETEST
THIRD SCORE = 55…🤷‍♂️

I tested these two demo sites from Kadence, and got the same problem?

Does anyone know how to fix these mobile issues so that it reports 90+ ? If it jumps between 90 and 100 that would be much better?

KADENCE DEMO SITE:
*Login to see link

PAGE SPEED SCORE ON MOBILE: 75
*Login to see link

KADENCE DEMO SITE:
*Login to see link

PAGE SPEED SCORE ON MOBILE: 76
*Login to see link

Not complaining here, especially because Kadence demos are the highest mobile scores I’ve found when comparing competitors demos, that said, getting this to pass 90+ on mobile would be nice.

[taylor.reaume]

taylor.reaume

#265168

Why does the mobile score vary so wildly on Google Page Speed insights?

FIRST SCORE = 81 …WAIT 1 MINUTE…RETEST
SECOND SCORE = 43…WAIT 1 MINUTE…RETEST
THIRD SCORE = 55…🤷‍♂️

I tested these two demo sites from Kadence, and got the same problem?

Does anyone know how to fix these mobile issues so that it reports 90+ ? If it jumps between 90 and 100 that would be much better?

KADENCE DEMO SITE:
*Login to see link

PAGE SPEED SCORE ON MOBILE: 75
*Login to see link

KADENCE DEMO SITE:
*Login to see link

PAGE SPEED SCORE ON MOBILE: 76
*Login to see link

Not complaining here, especially because Kadence demos are the highest mobile scores I’ve found when comparing competitors demos, that said, getting this to pass 90+ on mobile would be nice.

[Jean F]

Jean F

#265165

This reply has been marked as private.

[Michael]

Michael

#265162

Hi,
is there a possibility to integrate a product category slider on the homepage in the Pinnacle Theme?

Thanks an regards
Michael

[Michael]

Michael

#265162

Hi,
is there a possibility to integrate a product category slider on the homepage in the Pinnacle Theme?

Thanks an regards
Michael

[KBTP]

KBTP

#265155

This reply has been marked as private.

[Mokru]

Mokru

#265153

This reply has been marked as private.

[chris-2992]

chris-2992

#265150

Hi

New Kadence user here, and after just updating the theme, I’m experiencing a couple of issues that I’m guessing are related.

I’m building a new site, and was just making some changes to a page, and noticed that when I clicked ‘Update’, the ‘Updating’ button just hangs, forcing me to reload the page and lose my changes. Restarted my computer…no change.

Then I went into Appearance>Customise and in the main window it has a “Your session has expired…” message and login screen. So filled in my details and logged in again. It says I’ve logged in successfully, but then after a couple of very quick messages flash up (that are too quick to read) the screen ends up back on the “Your session has expired”

I’m guessing the two issues are connected, but have no idea what’s going on. Hoping someone here can shed some light?

Thanks in advance.
Chris

[chris-2992]

chris-2992

#265150

Hi

New Kadence user here, and after just updating the theme, I’m experiencing a couple of issues that I’m guessing are related.

I’m building a new site, and was just making some changes to a page, and noticed that when I clicked ‘Update’, the ‘Updating’ button just hangs, forcing me to reload the page and lose my changes. Restarted my computer…no change.

Then I went into Appearance>Customise and in the main window it has a “Your session has expired…” message and login screen. So filled in my details and logged in again. It says I’ve logged in successfully, but then after a couple of very quick messages flash up (that are too quick to read) the screen ends up back on the “Your session has expired”

I’m guessing the two issues are connected, but have no idea what’s going on. Hoping someone here can shed some light?

Thanks in advance.
Chris