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  • In forum: Ascend Theme

    Topic: excerpt missing from page settings sidebar

    chris.dearden
    October 11, 2020 at 7:42 pm #258521

    Hi

    I have just noticed that the excerpt section is missing for Pages from the settings sidebar on all sites using Ascend. is there on Posts. the same in firefox and chrome on different servers. and not visible in the settings options.

    Regards

    Chris

    In forum: Membership Forums

    In reply to: Ascend Split Content alignment on page

    Pamela
    October 11, 2020 at 1:29 pm #258514
    This reply has been marked as private.
    In forum: Kadence Theme

    In reply to: CArt is not updating totals – KADENCE PRO

    Daniel Astro
    October 11, 2020 at 12:17 pm #258513

    Hey, Hannah thanks for getting back to me.

    Yes, I’ve disabled the elementor editor on the cart page and it breaks even more, sometimes not even adding anything to my cart.

    You can check it now. https://www.ladankco.com/cart

    I’mn currently in talks with elementor but no theories yet…

    In forum: Kadence Theme

    In reply to: CArt is not updating totals – KADENCE PRO

    Hannah
    October 11, 2020 at 10:35 am #258509

    Hey Daniel,
    Sorry you’re dealing with this! I haven’t heard of any others having this problem. Looks like your cart page is being set up through elementor. Have you tried temporarily using the default theme cart to see if the issue goes away? Have you reached out to Elementor to see if any others are experiencing this?

    Hannah

    In forum: Virtue Theme

    In reply to: parallax image on widget and page are different

    Hannah
    October 11, 2020 at 10:15 am #258507

    Switching editors will likely change your current set-up. If switching to the Gutenberg editor from the classic editor your content will likely transfer to a classic editor block. Once established in one editor on a page you don’t want to switch back and forth between other editors.

    Hannah

    In forum: Kadence Theme

    Topic: the comment form don’t show up on my lifterlms courses and lessons

    Laurent Heck
    October 11, 2020 at 10:12 am #258506

    Hi. I use LifterLMS and the comments form don’t show up on my courses and lessons… I don’t understand why, because the form appear on pages and posts and i already activate the comments option in the settings. Can somebody help me, please ?

    A exemple of page where the comments are showing up :

    A exemple of lifterlms course where the comments aren’t showing up :

    Thank you.

    Laurent

    • This topic was modified 5 years, 6 months ago by Laurent Heck.
    In forum: Ascend Theme

    Topic: Rejection of mail from “Contact us” form in Ascend (and other themes)

    John
    October 11, 2020 at 9:05 am #258502

    When using the Ascend “Contact us” page contact form, the email delivered to the MTA uses the email address entered by the customer as the FROM address. If the customer’s email uses the yahoo.com domain name AND the recipient is using a gmail mailbox, then gmail will reject the incoming mail due to DMARC violations. Here is typical rejection message in the postfix mail log. Again, it is the receiving system (gmail) that is creating the rejection.

    B83413F8EF: to=<[email protected]>, relay=aspmx.l.google.com[209.85.235.27]:25, delay=1.2, delays=0.1/0.02/0.4/0.68, dsn=5.7.26, status=bounced (host aspmx.l.google.com[209.85.235.27] said: 550-5.7.26 Unauthenticated email from yahoo.com is not accepted due to domain's 550-5.7.26 DMARC policy. Please contact the administrator of yahoo.com domain 550-5.7.26 if this was a legitimate mail. Please visit 550-5.7.26 to learn about the 550 5.7.26 DMARC initiative. l2si3780362otf.316 - gsmtp (in reply to end of DATA command))

    I have now tested 2 different cases and see the same results in both cases:

    Case 1: Mail delivered directly by postfix on hosting server
    Case 2: Mail relayed by Postfix to commercial SMTP service (SMTP2Go in my case)

    I think that this sort of problem would be solved if the email send by the contact form used the recipient’s email address as both FROM and TO.

    In forum: Virtue Theme

    In reply to: Image caption overlay

    Colin
    October 11, 2020 at 6:12 am #258501

    Hi Ben – Hannah – whilst the above works like a charm the client spotted that the link in the image does not extend to the caption area. I have to agree that you would naturally aim for the caption as the link words. Is there any way to include that?
    https://tropical-ents.co.uk/
    The 9 panels below the top image are the ones in question.
    Each of the 9 pages have a further 6 panels that link in the same way, so there are 63 instances of this style.
    Thanks if you can assist… Colin

    In forum: Virtue Theme

    Topic: Post hierarchy in URL and on post category pages

    T
    October 10, 2020 at 2:38 pm #258488

    I’m trying to set a website up to display posts. I have /features as the main post page in the Settings>Reading section of the WordPress admin. I have categories created like Features and a child of Home & Garden (slug: home-garden). So when I create a post and put it in the category Home & Garden I want the URL to be site.com/features/home-garden/post-title-here. But the URL for the category is site.com/category/features/home-garden and the URL for the post is site.com/post-title-here.

    And the breadcrumbs actually say “Home » Blog » Features » Home & Garden” which is sort of how I want it except I don’t want it to say “Blog”. And for some reason Blog goes to /blog but Features is going to /category/features. I would like that to go to /features and not in /category. Is that possible?

    Any help would be much appreciated. Thanks!!

    In forum: Ascend Theme

    Topic: Upload Field on Product Page

    Emma Milner-Smith
    October 10, 2020 at 1:13 pm #258487

    Hi,

    Is it possible to add an upload field to individual product pages? This would be for personalisation of a product so that the customer could upload their own image before checkout.

    Many thanks,

    Emma

    Link to site:

    In forum: Kadence Blocks

    In reply to: spacer weirdness

    Craig Rice
    October 10, 2020 at 11:23 am #258486

    I came across this thread searching for some answers and found it interesting. Twenty Twenty is the only theme I have found that has this weird spacer issue. If you import a page builder template it will add a lot of padding to any nested sections as well. The issue in your screenshot looks like something I have seen with the twentieg plugin, which has their dividers styled that way. I think you can just change the color/opacity if you intend to use it only for adding space.

    My larger reason for commenting is to ask if this theme you are using is for the purposes of enabling you to post poetry and preserve the formatting. I really like the 2020 theme with that twentieg plugin but not as much as I like Kadence. I’m thrilled with Kadence and I have already built 6 sites with it in about 2 months. I can’t for the life of me figure out how to post poems and preserve indentations. The Lyrics block isn’t getting the job done. Is this child theme useful for the issue I am experiencing?

    In forum: Virtue Theme

    In reply to: Single page product is not fullwidth on mobile

    Susiyana
    October 10, 2020 at 2:36 am #258482
    This reply has been marked as private.
    In forum: Ascend Theme

    Topic: Make Page Scroll to View Accordions When Opened?

    Stephen
    October 9, 2020 at 8:23 pm #258480

    Hello,

    Is there a setting (or more likely, a script) that will make the page scroll to the accordion that is opened? The dev site I’m working on:

    If you scroll down to the Specialties section and click on one of the lower accordions, the page doesn’t scroll down to the newly open accordion so that you can read it. Is there an easy way to make it do that? Thank you!

    In forum: Kadence Theme

    In reply to: Some UI improvements

    Doug
    October 9, 2020 at 8:15 pm #258479

    Ditto! Especially #3 (Header/Footer builder should be open for use to build just like a page and post.)

    Cheers!
    Doug

    In forum: Membership Forums

    Topic: Ascend – Server CPU Usage and pingdom tool

    Pamela
    October 9, 2020 at 2:36 pm #258468

    Hi,
    I’m trying to solve a server CPU Usage problem. I’m using Ascend + Woocommerce (Page Size 2.3M), and I have tested the site on two different servers. The otherone is a wordpress optimized server. On the current server the CPU Usage 100%. I have also noted that the PHP worker process takes up to 250-300MB of RAM, is this normal? I’m using WP Rocket for the site cache, but in my opinion it is not doing the job, Pingdom performance grade 68.

    Can you help me in someway?

    Regards,

    Pamela

    In forum: Kadence Theme

    Topic: Share option in customiser

    Darren Robinson
    October 9, 2020 at 2:07 pm #258466

    Hi, what does the share option do on the Woocommerce single Product page in the customiser as nothing happens when I turn it on or off? I’ve tried on several different computers and nothing?

    Thanks
    Darren

    In forum: Kadence Blocks

    In reply to: Advanced Slider Block

    Darren Robinson
    October 9, 2020 at 2:04 pm #258464

    Thanks Karla, so I can just add a an advanced button on top of the slider with a link to my shop page etc?

    In forum: Ascend Theme

    Topic: Hid image widget on mobile

    Sandy
    October 9, 2020 at 12:15 pm #258459

    Having trouble hiding the image on this page on mobile devices:

    This is what I have in the Mobile CSS Declarations for the image widget now but it doesn’t work.


    @media     screen and (max-width: 960px) {
    .img.attachment-medium .size-medium { display: none; }
    }

    Thanks as always.
    S

    In forum: Virtue Theme

    In reply to: Single page product is not fullwidth on mobile

    Karla
    October 9, 2020 at 11:27 am #258458

    Hello Susiyana,

    Thanks for reaching out to us.

    Upon checking the page you’ve provided, there are some texts that goes really long. If you remove those, the mobile view will be alright. Here’s a screen recording for your reference. You can add this custom CSS on Customizer > Additional CSS:

    .entry-content p {
    word-break: break-word;
}

    Hope this helps and let us know if we can assist you further.

    Best Regards,
    Karla

    In forum: Virtue Theme

    Topic: Single page product is not fullwidth on mobile

    Susiyana
    October 9, 2020 at 11:05 am #258456

    Hi Hannah,

    I found out that my single product page on mobile doesnt look right. Please check this url open it on mobile

    ine/shop/setelan-anak-twins-catty-korean-style-size-2-5-tahun-copy/

    So the problem is the product page is not fullwidth and it is distorted. It is also effecting to my dropdown menu position it is aligning too side of the right.

    Please help to fix this how can i edit this? I have been checking the theme layout>product setting, there is nothing wrong and i check the setting i made it fullwidth.

    Looking forward for the clue thanks for the support

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Viewing 20 results - 6,261 through 6,280 (of 53,646 total)
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