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  • #242995

    Help. My site is live and working well EXCEPT that every couple of days, pages and portfolio links all stop working until I go to <Settings><Permalinks> and Save that page. I don’t make any changes to the site or on the Permalinks page. This happened a great deal when I was developing the site, but now that we are live, why is it still happening? And how do I make it NOT HAPPEN?

    I am now getting panic calls from the site owner because it happens out of now where. When this happens the page says ‘link has expired or the page does not exist.’

    I am working from the parent Kadence Virtue theme. Should I have made a child theme? Is it too late? Could that be part of the permalink issue?

    Thank you for your continued support. I could not do this without you folks. – Lorian

    In forum: Ascend Theme
    #242994

    Hi everyone…. Is there a way of customising the popup search box… i.e. have it open higher up the page and not in the middle and perhaps larger?

    Also if I wanted to use say an instant search to provide instant search results how would this work with the theme?

    Many thanks
    Anthony

    #242993

    Hi Hannah

    1. “every time I change something in the row – the size of the boxes change too.” What kinds of changes are you making? I’m not seeing this on the front end.

    2. Your pop-up slider is making it impossible for me to inspect the boxes long enough to see why the text is not lining up. I would recommend providing the ability to turn the pop-up slider off so people can see what’s on your page.

    1. The changes I make are links and words.

    2. I have made a copy of the row I’m having problems with and placed it at the buttom. On the top on row I have switched the pop-up sliders so you can see the the problem with the lines.

    Another problem is, that the text in the boxes and letteres act as if they are not totally responsive – try changing the size of you screen. This is what I see.

    Screenshot

    Further more, the mobile page looks strange. It is not possible for me to insert space between the boxes and I miss having the boxes with same size.

    Best Susanne

    #242992

    hey there,

    I tried out my API key to my new website. I am not sure how many websites I can use premium with. So I tested it. Now, my original website is not working.

    thank you in advance
    Sarah

    #242990

    Hi Jonathan,
    Sorry for the delay!
    1. Can you post a link to your search results page so I can see this?
    2. There isn’t a built-in function to customize the search results page. Are you using a child theme?

    Hannah

    #242987

    Hi,

    I am having a problem with the “Home Custom Carousel” on my homepage ( – Heading is “How Can We Help?”.

    Although the image for each card is sized at 600 x 750 px, some of them show up as thumbnails (squares). I have tried doubling the size of the image to 1200×1500, but it still renders and square. I know I have had this image somewhere else on my site before and Ben fixed it. I just can’t remember how. Can you help?

    I am enclosing a screenshot. “Unique Family Hotels” and “About Us” render incorrectly.

    Thanks.

    Tara

    #242982

    Hello Team Kadence!

    I need to have the default for the ‘Display a sidebar on the Home Page?’ under Theme Options > Home Layout to default to ‘sidebar’, instead of ‘full’. I tried setting it using:

    function wpto_home_sidebar_layout( $field ) {

    $field['subtitle'] = __( 'The default is set to sidebar.', 'virtue_premium' );
    $field['default'] = __( 'sidebar', 'virtue_premium' );

    return $field;

    }

    add_filter( 'redux/options/virtue_premium/field/home_sidebar_layout/register', 'wpto_home_sidebar_layout', 1 );

    I also tried:

    function wpto_home_sidebar_layout( $field ) {

    $field['subtitle'] = __( 'The default is set to sidebar.', 'virtue_premium' );
    $field['default'] = 'sidebar';

    return $field;

    }

    add_filter( 'redux/options/virtue_premium/field/home_sidebar_layout/register', 'wpto_home_sidebar_layout', 1 );

    But neither seem to work. The subtitle (and any other field I want to use) do seem to work though. What is the best way to accomplish this? Thank you!

    #242975

    I am setting up a new site with the Ascend theme and have added some simple CSS code to put a shadow behind the primary navigation text, but want to remove it when scrolling down and adding a semi-transparent background, as seen in the screenshot. I’m assuming the change is done with some basic javascript magic, but I’m not familiar with it. Any solutions?

    #pageheader .page_head_title {
    text-shadow: #000 2px 2px 7px;
    }

    #242971

    Hey,
    Where are you seeing this issue the extension is woff2 which is the recommendation. Meaning whoever is telling you it’s wrong is just a false notice. Likely the computer algorithm it’s mistaking the query version with something else.

    Avoid excessive specificity on jQuery selectors. The slider selectors are not so overly specific that your page is going to load slower but I may update those just so google is happy.

    Ben

    #242969

    Hey
    You can edit the category and you will see page title options. Just go to posts > categories and edit the one you want to change.

    Ben

    In forum: Ascend Theme
    #242962

    Hi Hannah,

    when you scroll down on the following page, you will see all the links are Salmon color, except for the buttons.

    https://www.adventuretravelcoach.com/cappadocia-holiday/
    thanks

    #242955
    This reply has been marked as private.
    In forum: Ascend Theme
    #242947

    Hey Hannah,

    I received a Siteliner report, the following errors/issues were noted:

    Duplicate content: On my Home page I have snippets of my blog posts. They now show as duplicate content on my Home page?

    On my home page, I have a link (in the menu and as a widget) for Destinations. It takes you to the Destinations Page with all the Posts about specific Destinations. Again, they say Destinations is duplicated?

    Blog index page (matching words shown) and
    for Home page 166 matching words (none shown) – I am completely confused.

    #242940

    Hi, is that possible to change this ?

    The extension of a resource allows to identify easily its content type. You have no reason to indicate a different extension of the actual content type of the resource.

    For instance, the file resource.js must use a Content-Type HTTP header equal to application/javascript. You can check the Content-Type HTTP header value using a debugger tool (e.g.: DevTools on Chrome).

    This page contains a resource that uses an extension that isn’t consistent with its Content-Type HTTP header:

    #242939

    Hello,

    We are experiencing an issue with the prebuilt form layout that’s included in Kadence blocks, the very last prebuilt option in the library.
    Once we added this layout the editor displays only half of the page. See attached. This occurred again during testing when we added the same prebuilt block to the about page.

    I can only fix the issue by deactivating Kadence blocks plugin. We have the pro version installed too but deactivating this has no effect.

    Hope you can help,
    Anthony

    #242937

    Thanks Ben, I understand what you’re saying but the search isn’t a widget and I can only display via a shortcode. I’m not sure if PageBuilder can do this.

    Sounds like it’s not possible / too complicated.

    Thanks for your help anyway,
    Anthony

    #242912

    Hi there!
    I’m using some useful delivery plugin, but have some issue with select2 fields on checkout page.
    When I want to find something on the select2 field, nothing happens. I can’t choose an option other than the one already selected because search field inactive.
    All other themes work correctly with this feature. (screenshots)
    Plugin version: Ascend 1.9.3 (Sorry my subscription ended, but I have lifetime Virtue theme, that I don’t neded 🙂 )

    • This topic was modified 6 years, 3 months ago by Kirill.
    • This topic was modified 6 years, 3 months ago by Kirill. Reason: select2
    In forum: Virtue Theme

    In reply to: Google Search Issues

    #242909

    That is a shopify page, it’s not even created with WordPress. I think you would want to contact shopify.

    Ben

    #242903

    Hi Hannah, thank you for getting back to me. I do not work as a Heading element since it is a template for a category or the archive after a search it has to be any kind of shortcode or something that gives me the title for the page… like “T-shirts” or “Books” so people can understand what kind of products they are visualizing in the page.

    any other suggestion?
    Thank you
    MariaPalito

    #242892

    Hey,
    I suggest you not use the kadence slider, you can add a row in pagebuilder that has the background and there you can place a button and a search widget right no top of the image.

    Ben

Viewing 20 results - 9,481 through 9,500 (of 53,646 total)