Search Results for 'page '

[fabyreillydesigns]

fabyreillydesigns

#214483

The plugin update just caused my entire website to return a blank page labelled Error 505. Everything was working beautifully up until the plugin updated. Next thing, the website is down, and it’s back up once the plugin is deactivated. Here’s a screen shot of the activity log: https://snag.gy/kcJCbi.jpg

I don’t know where to find my error logs – I’ve only been running WooCommerce and Pinnacle for a few days…

I didn’t specifically pick that plugin – it was included with WooCommerce (I’m with WordPress.com – I don’t know if it makes a difference?) I assumed it was OK. I can see from the review page you linked to that it’s not the best in the first place. Is there another PayPal checkout pluggin that you’d recommend (and that would work well with Pinnacle?)

[Ben Ritner]

Ben Ritner

#214478

Well I can’t say I would recommend using that plugin, I also can’t create an error, it doesn’t crash my test site when I activate or throw up any php errors.

Is there a certain page that doesn’t work?

[Ben Ritner]

Ben Ritner

#214476

but will be much more of an issue with users who have advanced settings and upgrade from free to premium

yeah, I just tested again didn’t have any trouble importing theme options from free. I think it’s more likly something on your server.

If it helps though, it only happened on blog pages where I had a 2/3, 1/3 block row split

Would it be possible to send me a screenshot of the backend settings? Are you using a full width row?

Mobile app, I know it’s just introduced basic gutenberg support and no custom blocks yet so if you are going to edit then make sure you are not using a Kadence Block or any other block other then core.

Have you considered just editing the site through a mobile browser rather than the app,

Ben

[Ben Ritner]

Ben Ritner

#214475

What I see is style tags being added to the head of the page, BUT they are missing the closing

<style> .bfd-download-block, .bfd-single-download{background:#eeeeee ;} </style><style> .bfd-download-btn, .bfd-single-download-btn, .bfd-download-meta p, .bfd-single-download-title{color:#444444 !important;} .bfd-download-btn{border: 1px solid #444444 !important;} .bfd-single-download-btn{color:#444444 !important;}</style><style> .bfd-download-btn:hover, .bfd-download-meta:hover > p{color:#799354!important;} .bfd-download-btn:hover{border: 1px solid #799354 !important;} .bfd-single-download-btn:hover{color:#799354 !important;}

There should be </style> at the end of that.

There really isn’t’ anything you can do from the theme side to fix that you would just need to fix the plugin.

Ben

[julia2]

julia2

#214468

Hi Ben and Kevin,

thanks for the fast responses! Fortunately didn’t have to many settings to change since only just installed the free version this week, but will be much more of an issue with users who have advanced settings and upgrade from free to premium.

Glad to hear re the em line heights since the typography is looking awful in places. Will wait for update if it’s due to come out soon.

Can’t send links unfortunately since all pages are password protected for now and we want to keep it that way and I’ve only created a few blog posts which will be just easier to recreate if there isn’t a quick fix anyway. If it helps though, it only happened on blog pages where I had a 2/3, 1/3 block row split.

A bigger issue however is that it seems near impossible to update the site via the WordPress mobile app. I had duplicated post pages for an editor to update who works mainly on a mobile and every time he overwrites any of the copy (keeping the same styling and blocks) it wreaks havoc with the design and generates lots of errors. Layout changes, blocks move around and when logging back in on desktop it says there are lots of HTML errors.

Not sure if that’s a theme/app or a general Gutenberg/wordpress app issue? Just flagging it since it heavily impacts on our content editorial process, so any help here would be much appreciated!

Many thanks,
Julia

[Hannah]

Hannah

#214460

I’m not sure that there’s a way to change this. The workaround that I can think of would be to add image menu items to your category page that link to your empty subcategories. Would something like that work for you?

Hannah

[julia2]

julia2

#214459

hi there,

Just installed the premium virtue theme to upgrade the free version. First of all the import of previous theme settings didn’t seem to work at all. I had to manually go through the theme options to adjust my settings to what I had.

Then all existing pages and blocsk set up with virtue free suddenly switched from left aligned to centre aligned, and some paragraphs seem to stay that way despite going manually into each block (tedious!) to select left align (which was already selected, but was centre aligning all blocks regardless).

Am I doing something wrong? Did I miss a global centre align setting anywhere? Please help.

Also, setting body copy to px size and px height means that if I adjust font size inside a page the line height remains static. Any chance of changing the global line height to em instead of px so that it adjust according to actual font size?

Many thanks!
Julia

[julia2]

julia2

#214459

hi there,

Just installed the premium virtue theme to upgrade the free version. First of all the import of previous theme settings didn’t seem to work at all. I had to manually go through the theme options to adjust my settings to what I had.

Then all existing pages and blocsk set up with virtue free suddenly switched from left aligned to centre aligned, and some paragraphs seem to stay that way despite going manually into each block (tedious!) to select left align (which was already selected, but was centre aligning all blocks regardless).

Am I doing something wrong? Did I miss a global centre align setting anywhere? Please help.

Also, setting body copy to px size and px height means that if I adjust font size inside a page the line height remains static. Any chance of changing the global line height to em instead of px so that it adjust according to actual font size?

Many thanks!
Julia

[Kevin]

Kevin

#214457

It seems that this script is keeping the page from loading properly:

<script type="text/javascript">
jQuery(document).ready(function ($) {
if( $(window).width() < 992 ) {
$('.kt-not-mobile-sticky').sticky({topSpacing:0});
}
});
</script>

I’m not sure what’s wrong with it, it looks fine to me. Try removing it from theme options header footer scripts temporarily to see if the site loads properly. I’ll flag this for a developer followup so that Ben can take a look asap.

-Kevin

[Mark]

Mark

#214452

Hi There,

I’m now having an issue with some items not displaying on mobile view.

For instance if you launch in mobile view the homepage does not display the icon menu from the Theme Options => Home Layout as well as shortcode (Essential Grid) and a footer Page Layout widget (this effects all pages).

I’ve tried loading in the following states – disabling all plugins, removing all css, just disabling Gutenberg and then disabling Pagebuilder.

All with no success.

Now for the strange part, all work fine if I start with a window on desktop starting with the none mobile view and then reduce to mobile view sizing using a mouse!

Please can you advise.

Will supply links if needed.

Thanks,

Mark.

[Mark]

Mark

#214452

Hi There,

I’m now having an issue with some items not displaying on mobile view.

For instance if you launch in mobile view the homepage does not display the icon menu from the Theme Options => Home Layout as well as shortcode (Essential Grid) and a footer Page Layout widget (this effects all pages).

I’ve tried loading in the following states – disabling all plugins, removing all css, just disabling Gutenberg and then disabling Pagebuilder.

All with no success.

Now for the strange part, all work fine if I start with a window on desktop starting with the none mobile view and then reduce to mobile view sizing using a mouse!

Please can you advise.

Will supply links if needed.

Thanks,

Mark.

[Kevin]

Kevin

#214449

This is actually being set in Theme Options> Custom CSS on your site and it’s overwriting your page builder settings.

Try removing it and let me know if that solves the problem.

-Kevin

[Jerry]

Jerry

#214448

I am using SiteOrigin Pagebuilder and specifying all around padding on the image, and the others, as 0.

[Andrew]

Andrew

#214440

Hello Kadence team,

I hope you can help me but please forgive me if this is beyond your remit! I am developing a page that will allow various types of file downloading (images, pdfs, documents etc.) I have found a very neat and simple plugin – ‘Better File Download’ which does exactly what I want after discarding quite a few others …however it creates a conflict with other elements on the page: *Login to see link

The row of Recent Posts have taken on a new colour for its titles and the Ascend Call to Action row at the bottom of the page has disappeared altogether. I appreciate that this issue is most likely related to the plugin, but if there is a script workaround or something simple that I am missing I would be very very grateful.

With thanks as ever,

Andrew.

[Andrew]

Andrew

#214440

Hello Kadence team,

I hope you can help me but please forgive me if this is beyond your remit! I am developing a page that will allow various types of file downloading (images, pdfs, documents etc.) I have found a very neat and simple plugin – ‘Better File Download’ which does exactly what I want after discarding quite a few others …however it creates a conflict with other elements on the page: *Login to see link

The row of Recent Posts have taken on a new colour for its titles and the Ascend Call to Action row at the bottom of the page has disappeared altogether. I appreciate that this issue is most likely related to the plugin, but if there is a script workaround or something simple that I am missing I would be very very grateful.

With thanks as ever,

Andrew.

[info851]

info851

#214438

Actually in several places, but we are starting on the category page: https://medievalunlimited.com/product-category/armour/

There are multiple sub-categories for the “Armour” category, but none populate because they are empty.

[3Dflow srl]

3Dflow srl

#214430

Hello Kevin,

that would be fantastic, we really appreciate it!

Since we put a placeholder on the home, please look this password protected page here instead

https://www.3dflow.net/3dflow-home-test/

password is kadence

Thank you so much!

[Peter]

Peter

#214395

Hi Ben,

I’m using Firefox 64.0.2 under El Capitan.

I’ve cleared caches, logged out & tried, logged in & tried, sorry, it still scrolls to the page bottom.

Would you like admin access?

[phil2]

phil2

#214372

Thanks Hannah,
I have 1.2.5 of the “Kadence Blocks – Gutenberg Page Builder Toolkit” but I’m not seeing that capability…..

[Ben Ritner]

Ben Ritner

#214367

You can add this css in your theme options > advanced settings > custom css box:

@media (min-width: 1200px) {
.container {
    width: 100%;
}
}

The content of your home page is built using a page builder which is defining its own content width.

Ben

[Hannah]

Hannah

#214366

Hey,
Do you mean in your menu? Or on parent category pages? Can you post a link?

Hannah

[Kevin]

Kevin

#214349

Hello,

Try going to Theme Options> Site header, and adjust the “Menu Text Color (For Transparent Header).”

And in Theme Options> Menu Settings, you should be able to set the font color for when the page is scrolled, under “Primary Menu Font.”

Does that work for you?

-Kevin

[santiruiz]

santiruiz

#214348

I bought and install your AMP plugin.. but doesn’t function… we need all the post types can be enabled not only blog posts… Let me know if your plugin can be enabled in other post types like “pages”, because if no, the plugin doesn’t function for us and we will be need a refund.
Kind regards

[santiruiz]

santiruiz

#214348

I bought and install your AMP plugin.. but doesn’t function… we need all the post types can be enabled not only blog posts… Let me know if your plugin can be enabled in other post types like “pages”, because if no, the plugin doesn’t function for us and we will be need a refund.
Kind regards