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In forum: Virtue Theme

Topic: Elementor Error Message: “Sorry, the content area was not found in your page. Yo

pdyoko

October 18, 2018 at 8:03 pm #204698

Hello,

Installed all recommended plugins and the Page Builder Elementor. However, as I’m following the installation instructions, I am attempting to is Elementor to tweak the Homepage. I get this error.

“Sorry, the content area was not found in your page. You must call the_content function in the current template, in order for Elementor to work on this page.”

I have tried to resolve through Elementor support, but apparently this is common to the Virtue Theme.

Any suggestions?
Thank you,
Pamela

In forum: Virtue Theme

Topic: Missing Modules in Homepage Layout Manager

pdyoko

October 18, 2018 at 8:00 pm #204697

Hello,

I just installed Virtue Premium Theme. Followed all instructions. Looked through the Theme Options to see what new options are available. Then I went to Homepage Layout Manager to set up my modules and only a few are still there. There others just disappeared.

Any suggestions?

Thank you,
Pamela

In forum: Membership Forums

Topic: Product Brand Sidebar

Danielle

October 18, 2018 at 7:56 pm #204696

Hello,

I was wondering if there is a way to have a sidebar on the Product Brand Archive page?

And if there has been any work towards having the product brand as a widget that can be used in the template builder.

Thanks
Danielle

In forum: Virtue Theme

Topic: Portfolio parent page

Charanvir Singh

October 18, 2018 at 7:21 pm #204695

Hi,
I want to avoid duplicate meta description ( as shown below). There is no parent portfolio attribute on page to link with. Can you help.

artshelvez.com
/h-mohinder-singh-gallery/
/portfolio/h-mohinder-singh/

It should be — /portfolio/h-mohinder-singh/gallery/

Regards.
Charanvir Singh.

In forum: Pinnacle Theme

In reply to: Use Vimeo instead of Youtube for video background

Ben Ritner

October 18, 2018 at 3:23 pm #204676

Hey,
The Kadence Slider doesn’t offer a vimeo option. You can always add a video to your page as a video not as a background. For a vimeo background you would have to use a plugin. I’m not aware of any decent plugin for this. So you may consider using self hosted although it would need to be compressed much smaller then 100mb.

Ben

In forum: Pinnacle Theme

Topic: Use Vimeo instead of Youtube for video background

Christopher Wight

October 18, 2018 at 2:28 pm #204673

Hello, in Pinnacle Premium I am using a Kadence Slider on my home page. I am using Youtube for a video background. Today, Youtube added the file name, avatar, and share buttons which appear for a 2-3 seconds at the start of the video. Does this theme support vimeo and can that be configured so the video plays as if it is coming from the server (i.e. no logo’s etc.)? My file is over 100 MB. http://www.wpgroupllc.com

In forum: Ascend Theme

In reply to: Anchor Link Scroll Overshoot

Ben Ritner

October 18, 2018 at 11:03 am #204664

Are you clicking before the page finishes loading?

Ben

In forum: Ascend Theme

Topic: Anchor Link Scroll Overshoot

Mark

October 18, 2018 at 11:01 am #204662

Hello,

I’ve enabled anchor link scroll and it works for the most part, however, when first visiting the page, if I click the “awards” or “speaking” menu items it overshoots the anchor. Then, if I click again, it goes to the correct location. Any ideas as to what might be causing this?

Thank you so much in advance!

The website is jimwdavidson.com

In forum: Virtue Theme

In reply to: Gif as featured image not working

Ben Ritner

October 18, 2018 at 10:37 am #204654

1. It’s not really like that. Because WordPress/Virtue support srcset images are going to be resized various times at different sizes to output a good srcset and support the different screen resolutions.

I suppose if you used the filter in this post to change the “width” to 1000 then uploading a gif smaller then 1000px should work for the most part.

https://www.kadencewp.com/support-forums/topic/improve-portfolio-grid-image-quality/

2. No way to select by image type but if you use the filter in the other page and instead of returning 1000 you return a number larger then all your images say 10000 then it would always output the original.

Ben

In forum: Virtue Theme

In reply to: Improve portfolio grid image quality
Ben Ritner

October 18, 2018 at 10:33 am #204653

Hey,
can you create a screen shot of what you are seeing?

Images in the portfolio grid are created at 366px and then for HD screens the srcset includes an HD version of 732px.

1. You can use a plugin like this to change WordPress compression. For this to take full effect through you would have to re-upload all your images with new file names. https://wordpress.org/plugins/disable-image-compression-littlebizzy/

2. In your child theme you can add this:
```
add_action('init', 'custom_portfolio_grid_image_width_init' );
function custom_portfolio_grid_image_width_init() {
	add_filter( 'kt_portfolio_grid_image_width', 'custom_portfolio_grid_image_width' );
	function custom_portfolio_grid_image_width( $width ) {
		return 1000;
	}
}
```
3. in your theme options > advanced settings add this css and let me know if that is what you are wanting.
```
@media (min-width: 1500px) {
    .page-template-page-portfolio #content {
        width: 1400px;
    }
}
```
Ben
In forum: Pinnacle Theme

In reply to: Add to Basket / View Product button

Ben Ritner

October 18, 2018 at 10:14 am #204648

Hey,
Thanks for posting. “add to basket” means the product is purchasable without the need to select any additional options on the single product page. This is how woo commerce handles this by default.

The products that say view details that just means you have to view the single product page to make additional selections before the product can be added to cart.

Ben

In forum: Pinnacle Theme

Topic: Add to Basket / View Product button

Kward

October 18, 2018 at 8:02 am #204637

Hi I have added products to my store which uses Pinnacle and Woocommerce. I have created a new category but any products added to this category have a different behaviour:

New products on this page (category accessories) have an Add to Basket button:

*Login to see link

Earlier products listed on this page (category kbx-size-1) have an View details button:

*Login to see link

I need all products to have a View Details button but cannot work out how this is being achieved on some products but not others. I have picked this site up from another developer and have checked the CSS and functions.php but can’t work out what is happening. Also I’m new to Pinnacle and can’t see anything in docs or forum. I am happy to talk to Woocommerce support but thought I’d look at the Pinnacle side of things first.

Many thanks

In forum: Virtue Theme

In reply to: Gif as featured image not working

Monika

October 18, 2018 at 7:08 am #204636

Thank you very much. It has been a while but I still have not gotten around this; determined to fix it this time.

1. What should the gif resolution be in the current version of WordPress/Virtue Premium so that the animation shows on the portfolio grid page?
2. What should be added to the child theme so that raw featured images are outputted in the portfolio grid? Is it possible to add a code snippet that shows only gifs in raw format (some sort of conditional statement on the file type of the featured image)?

In forum: Virtue Theme

Topic: Improve portfolio grid image quality

Monika

October 18, 2018 at 6:57 am #204634

Hey,

As far as I understand, the thumbnail images for the portfolio grid are generated automatically with width 732 pixels from the specified featured images, however, apparently, a very lossy compression is used resulting in the quality of the generated images that is not sufficient for my art representation needs. I found one adhocish way around this, which is to rescale the image down to 732 pixel width in photoshop and then add this as a featured image, then wordpress does not make any further compression and just shows that image in the portfolio grid (I tried this with two images to see that it works, but the rest are still automatically rescaled).

My portfolio grid page: *Login to see link

My questions.

1. Is it possible to add something to my child theme so that highest quality compression is used to generate the portfolio thumbnails from high resolution featured images and I do not need to manually create the exact resolution featured image in photoshop every time? If so, could you generate the code snippet?
2. Is it possible to have the width quality of the portfolion thumbnail image higher than 732 pixels, e.g. 1100, in the three equal width column portfolio grid layout as in my website? If so, could you generate the code snippet?
3. Could the outer left and right margins of my portfolio site be made narrower so that images in the portfolio grid appear wider and so high quality of the images can be appreciated? If so, could you generate the code snippet?

Thank you very much for you help.

In forum: Virtue Theme

Topic: Collapse -expand pane content in accordions

Paredes

October 18, 2018 at 3:47 am #204628

Hi.

I’m using the accordions tool. If I insert differents pane contents, I see the first pane is expanded and the rest collapsed. Is it possible to choose which pane is collapse and which is expanded in the first impression of the page?

Thanks!

quim

In forum: Ascend Theme

In reply to: Woo Templates translation issue

Peter

October 18, 2018 at 3:04 am #204627

This reply has been marked as private.

In forum: Membership Forums

In reply to: Recommendation for most appropriate theme and member/restricted access features

Ben Ritner

October 17, 2018 at 3:09 pm #204575

Hey, You wrote:

But the theme has a shop/my account feature

But that is incorrect. Themes don’t have shop/account features. Woocommerce has show/account features that you can see how the theme styles those in the demo. You have to have woocommerce to have those.

Simple membership will not have the woocommerce account features. Simple membership simply lets you assign pages that only specific users can see.

I hope that helps!

Ben

In forum: Virtue Theme

In reply to: Kadence Slider

Kevin

October 17, 2018 at 2:57 pm #204572

I don’t think so, but maybe. It’s just not letting me access that page.

-Kevin

In forum: Ascend Theme

In reply to: Kandence Slider

Steve

October 17, 2018 at 2:53 pm #204570

With regards to the 2 images one on the home page and the other on the leavers page they are the same graphic the homepage is clearer than the one on the leavers page

In forum: Virtue Theme

In reply to: Kadence Slider

Kevin

October 17, 2018 at 2:24 pm #204563

Can you please link to your wp-login page? it’s not letting me access /wp-admin.

-Kevin
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