Search Results for 'site'

[Ben Ritner]

Ben Ritner

#186172

So your server is not creating resized versions of the image. That new post all the images are being forced out at the uploaded size and not at the correct resized copy.

This can mean your out of server space so wordpress can’t create resized versions because the server won’t allow it. Or it can mean your server’s permissions has changed and something needs to be fixed.

I suggest you contact your hosting provider, you don’t even have to reference the theme just have them go to your media library and try and edit an image. Have them try to crop an image to a new size and it won’t work because the same method used there is used to create the resized images throughout your site.

Does that make sense?

Ben

[Kerstin]

Kerstin

#186141

Hi,
I have the same problem on my site icats.de which is not https:
I’m stay with Kadence Slider 2.21. When I update, I loose the images.
The header-Images are animated gifs, but with jpg it breakes also.
Do you have any idea what to do?
Thanks, Martin

[contact20]

contact20

#186135

I’d like to have a blog grid page that shows just the title and image, but not the excerpt. The theme settings allow me to drop to 20 words; I want none. Can I do that?

Here’s a page in question: *Login to see link

(Site under construction!)

Thanks,

Valerie

[contact20]

contact20

#186135

I’d like to have a blog grid page that shows just the title and image, but not the excerpt. The theme settings allow me to drop to 20 words; I want none. Can I do that?

Here’s a page in question: *Login to see link

(Site under construction!)

Thanks,

Valerie

[Nathalie]

Nathalie

#186133

Hello Ben and Hannah,
I always upload the images for portfolio in the same size 800×1000 or 1000×800. I am not doing anything different than before.
My website is sosdogs.nl The link to the latest portfolio item is https://sosdogs.nl/portfolio/bibi/
The caroussel in this item is different than all the others. This is the portfolio overview page, here the featured image of Bibi is different than the other ones. https://sosdogs.nl/honden-ter-adoptie/

Dorris

[Ben Ritner]

Ben Ritner

#186128

Sorry I thought I had explained that you can’t do that.

You can’t have a store function if you’re not going to translate it. You have to translate the store for polylang to work else the store simply won’t work.

I understand what you’re wanting but it’s not a theme controlled thing. It’s not something I can do for you. It comes done to how polylang is set up and you have to translate the products if you want them to show for each language. You can do in and set them all as English but then anyone accessing your site in French will not see products.

Perhaps polylang has a workaround for you, i’m not aware of one but am also not the developer for polylang so there may be something simple you can do. It’s also worth talking with polylang about your issue with skus. They may already have thought of that.

Ben

[Ben Ritner]

Ben Ritner

#186119

I’m not sure I understand.

First, can we clarify testimonials and reviews? Testimonials are a custom post type they are not connected with reviews or comments for a product. Because adding testimonials just means you would add a shortcode or widget to your event page and pull in testimonials that have been created on your site.

Ddding reviews can’t really be done like that because it’s not a product page and so reviews and the whole review system isn’t loaded on that page. The only way I know how to load it is through the product_page shortcode from woocommerce which would load then entire product page into your event: https://docs.woocommerce.com/document/woocommerce-shortcodes/#section-10

[product_page id="206"]

Maybe you want that? Anything different would have to be through modern tribes plugin that would interlink somehow just with the product reviews, but I’m not even sure that can be done like that.

Does that make sense?

Ben

[Ben Ritner]

Ben Ritner

#186117

ok, I seem your managed hosting is adding caching, and you can’t cache the response for mobile if you want the mobile home page to output a different slider then the desktop home page.

Caching works by keeping a copy of the code output in a separate data. So when the first person visits your page that data is cached. The next person to visit gets that cached copy of the output.

Since the user is getting the cached copy there is no chance for the theme to query what type of device is visiting the site so it can’t switch the output for mobile.

So because I didn’t see any controls for your caching (your not using a normal plugin but something added by your host) I couldn’t tell it to not cache that slider response so I added both sliders as a shortcode entry into the desktopslider. Then I added css to hide one or the other based on screen size.

Here is the css:

.kt-mobile-slider {
display:none;
}
@media (max-width: 767px) {
    .kt-desktop-slider {
        display:none;
    }
    .kt-mobile-slider {
        display:block;
    }
}

and here is the code I put into your slider shortcode area:

<div class="kt-desktop-slider">[kadence_slider_pro id="1"]</div><div class="kt-mobile-slider">[kadence_slider_pro id="4"]</div>

Then I made sure to turn off the mobile slider option since you don’t want that now because your using cache.

Does all that make sense?

Ben

[Mike]

Mike

#186106

For the first time ever I’m using the Blog Posts shortcode but it’s only using half the width of the column that I have it in. The site is HERE. I did some research and tried setting columns=”1″ but that didn’t do it either. Am I doing something wrong?

Thanks!

[Mike]

Mike

#186106

For the first time ever I’m using the Blog Posts shortcode but it’s only using half the width of the column that I have it in. The site is HERE. I did some research and tried setting columns=”1″ but that didn’t do it either. Am I doing something wrong?

Thanks!

[Kevin]

Kevin

#186091

What happens when you activate the free theme? Are things broken? If so, do you have a backup of your site that you can load? That is what I would do.

-Kevin

[gene1]

gene1

#186090

Thanks Kevin – I uploaded the premium version and then click activate and then saw the extensive procedure to copy everything from the standard Virtue theme. I then realized that I didn’t want to go through all of that right now and hope very much that I can roll the site back to where it was 30 nuin ago. Is that possible? newenglandfabrics.com thanks very much – gene

[Jennifer]

Jennifer

#186087

This reply has been marked as private.

[gene1]

gene1

#186086

Greetings – I sure hope you can help with this. I just tried to upgrade and existing Virtue theme to the Virtue Premium and I totally screwed up the site. Before I do anything else, can I roll back the site to Virtue??? thanks so much – Gene

[gene1]

gene1

#186086

Greetings – I sure hope you can help with this. I just tried to upgrade and existing Virtue theme to the Virtue Premium and I totally screwed up the site. Before I do anything else, can I roll back the site to Virtue??? thanks so much – Gene

[Ben Ritner]

Ben Ritner

#186080

What is the link to your site?

[Mike]

Mike

#186078

I’ll stick with my Virtue implementation for now and use the topbar trick if I find I really want to use Ascend. I put some CSS in place to make my Virtue site 1440 pixels wide like Ascend, so that removes one of my obstacles. I was so ingrained with Virtue but now I’ve become the same way with Ascend!

Thanks so much for the help folks!

[Ben Ritner]

Ben Ritner

#186076

Hey,
Post a link and login to your site so I can see what you’re doing. Use the checkbox for Set as private reply.

Ben

[Eva]

Eva

#186071

This reply has been marked as private.

[Billy]

Billy

#186050

Hi guys,

I have never had an issue with vertical alignment in Pinnacle or Virtue as you could adjust it in the settings. I can’t find how to adjust the vertical alignment on the menu in Ascend though. Can you check out my site here and let me know. From what I can see the alignment is being set by a clear fix or other property as there’s no vertical-align css.

I want the menu items to sit vertical align bottom so that on hover the background color will meet the mega menu we’ll be adding.

Thanks
Billy

[Billy]

Billy

#186050

Hi guys,

I have never had an issue with vertical alignment in Pinnacle or Virtue as you could adjust it in the settings. I can’t find how to adjust the vertical alignment on the menu in Ascend though. Can you check out my site here and let me know. From what I can see the alignment is being set by a clear fix or other property as there’s no vertical-align css.

I want the menu items to sit vertical align bottom so that on hover the background color will meet the mega menu we’ll be adding.

Thanks
Billy

[Hannah]

Hannah

#186048

Hi Razia,
Do you want this to have effect on all your gallery images throughout your site? If so, this css should work for you:

.gallery_item {
    border: 1px solid #00b5e2;
}

Just paste that into your custom css box in Theme Options > Custom CSS.
Hope it helps!

Hannah

[Mike]

Mike

#186019

I think I’ve figured out part of the answer myself. By decreasing the value of the header height (I think I used 100) it puts the Welcome message just where I want it. But now how do I get the secondary menu to appear immediately below the header slider. I realize the height of the header will vary based on the size of the screen being used to view the site, so I can’t just hardcode a number.

I think (hope?) what I’m asking makes sense.

[Mike]

Mike

#186018

I’m using the header widget on top of a transparent header to display a Welcome message on a website I’m working on, but I’d like the message to appear closer to the top of the screen. I don’t want it smack up against the top, but I’d like to move it up 50 pixels or so. I guess I’d have to play around a bit. The site is HERE. Thanks as always for your help.

Unrelated but I’m curious; when I said to use a unique mobile header but to use this same Kadence Pro slider, the slider stopped working on the full format version. No big deal because I’m probably going to make a customized mobile version anyway, but why did this happen?

[Mike]

Mike

#186018

I’m using the header widget on top of a transparent header to display a Welcome message on a website I’m working on, but I’d like the message to appear closer to the top of the screen. I don’t want it smack up against the top, but I’d like to move it up 50 pixels or so. I guess I’d have to play around a bit. The site is HERE. Thanks as always for your help.

Unrelated but I’m curious; when I said to use a unique mobile header but to use this same Kadence Pro slider, the slider stopped working on the full format version. No big deal because I’m probably going to make a customized mobile version anyway, but why did this happen?