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High Bounce Rate On Mobile and Desktop
- This topic has 3 replies, 3 voices, and was last updated 7 years, 2 months ago by
.
Hi!
I just received a new audit report for *Login to see link The auditor found a very high bounce rate (over 70%) both on mobile devices and desktop. Besides, this comment was included in the report – which indicates a serious usability issue:
“…one of the pages it was impossible to add a product to the basket as you couldn’t see the link. I have been back on to try and replicate to take a picture of the page but unfortunately, it won’t let me replicate. I would suggest because the bounce rates are so high that each mobile device is tested for usability with the web developer.”
Because of this comment and the high bounce rates, I am worried that the site isn’t working properly on some mobile devices. Could you, please, look at it on your mobile phones and devices and see whether there is a problem with adding the product to the basket? On my HTC phone is everything alright.
Thank you.
John
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