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Importing demo content to ascend theme 500 server error

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This topic is: Resolved
[Resolved]
Posted in: Ascend Theme
September 15, 2018 at 6:35 am

Hi there,

I am trying to import demo content into a blank WordPress install running the Ascend premium theme but keep getting a 500 server error.

Spoken to my hosting company and they increased the upload limit to maximum but still no luck. They are seeing the following error in the log

mod_fcgid: stderr: PHP Warning: POST Content-Length of 8806278 bytes exceeds the limit of 8388608 bytes in Unknown on line 0, referer:

I have used demo content before on this server and it worked fine with the previous method of uploading the file. Is there another way to import demo content?

Thanks,
Charlotte

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