Page builder and accordions broken after WP update

[Connie]

Connie

July 7, 2019 at 8:40 am

Hello,

After an update of WP all my content was reverted out of Page Builder and the code was changed in such as way that I cannot put it back into Page Builder and have it format correctly. I have contacted Site Origin already and they have advised me to contact you for help (see bottom of email for details).

One of the other main problems is that all my accordions break whenever any content is changed. Site Origin even rebuilt a test page, but then I pointed out that editing that page once again broke their buttons.

I’m trying to find out what will be easiest at this point to fix all the multiple pages on my website? Seems like I may need to do a full re-build. *Login to see link

Here is a page with the accordions broken because an admin recently tried to update some content: *Login to see link
This page is one where I disabled the accordion so at least we can see the content, but they are all now open: *Login to see link

Please advise. Here is the last message from Site Origin:

Hi Connie, I’ve had everyone here at SiteOrigin looking at this and we’re at a loss. What we can say is that our new page, Classes Test, is functioning normally. Revisions work and we can revert to Editor and then restore into Page Builder. Your existing pages are missing widget shortcodes that allow this functionality (moving from Text tab to Page Builder). We introduced this in 2017, it’s unclear why recent saves, say 11 months ago, didn’t introduce this functionality into your Page Builder source code. On my local computer, I’ve restored to a version of Page Builder from 2016, even then revisions work as expected. We tried restoring page revisions on some of your pages, the issue persists. At the moment, we don’t know of a method to resolve the problem on the pages reverted out of Page Builder. I’m really sorry for the hassle this has caused. If I can send you a complimentary copy of SiteOrigin Premium, please email me on [email protected]. New pages appear to be functioning normally for what that’s worth. For the future, you could consider a backup plugin. *Login to see link doesn’t have scheduled backups but it is handy for the occasional manual snapshot. I’m here for any questions you may have moving forward.

(but their test page actually isn’t working – the buttons are broken: *Login to see link

Thank you!

Connie