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Pinnacle Gallery widget not working?

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This topic is: Not Resolved
[Not Resolved]
Posted in: Pinnacle Theme
December 28, 2015 at 9:47 pm

Hello Kadence folks

Hate to bother, but I’ve got a bit of an issue here that i haven’t been able to figure out yet. Hopefully it’s just something i’m overlooking

For some strange reason, pictures from my gallery do not show up at all using the Pinnacle Gallery widget, regardless of what area of the site i assign the widget to.

Strange thing is, the title for the pinnacle gallery widget does show up in the assigned area. So it seems as the widget is writing to the page correctly, but it simply cannot see the gallery.

Furthermore, the Pinnacle Carousel and Pinnacle Post Grid both work as intended by displaying images from those pages into the widget area, giving me further reason to believe the issue is related to my gallery and how the widget sees it

I cleared the cache several times and deactivated all plugins, but that did not help. Also switched the gallery to use standard format (my gallery was originally using masonry). The gallery images still did not appear in the widget.

Is there something i’m supposed to do to make the widget see my gallery, or is this some sort of bug?
I’d rather not use a 3rd party gallery widget due to fears it might compromise the site’s functionality, but I’d be more than happy to use one you’d recommend.

Unfortunately, the issue is a bit sensitive, so i hope i can hear back soon. I’d appreciate any assistance.

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