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Product dimensions question

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Posted in: Ascend Theme
December 8, 2020 at 12:04 am

Hi we came across a problem with some towels that we sell, our staff put in the dimensions of the towel correctly so that the customers could see the size of the towel. Of course this messed up the shipping calculation, because the system didn’t know it could be folded. I know we need to put the folded size in the shipping tab for Woocommerce. But then that shows up as “Dimensions” on the product page when you click “Additional information”. I think we should have an entry called “shipping dimensions” and “product dimensions” but I’m not sure how to set this up? I believe I know how to set up a new product attribute, but I definitely don’t know how to change the label “dimensions” to something else?
Any other ideas how to handle this?

Thanks, Glenn

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