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Returning customer reset password

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This topic is: Not a support question
[Not a support question]
Posted in: Virtue Theme
April 13, 2018 at 8:18 am

Hey Team
I have a problem on http://www.merethebonnesen.dk – returning customers can’t reset password in the woocommerce webshop. The cycle works as far as the customer has to create and confirm new password and click submit. The submit button is deactivated. I have activated ‘create account’ if you’d like to test it.

I have been corresponding with Woocommerce and been through their troubleshoot process.

I switched themes to Twenty Seventeen and it worked again. It even came up with the suggestions/comments to the strength of the password.

I hope you are able to help.

Best, Susanne

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