Shipping cost isn't added! - Kadence Support Forums

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This topic has 13 replies, 3 voices, and was last updated 5 years, 10 months ago by Hannah.

May 23, 2020 at 6:53 pm

Hi guys I need help. I have a woocommerce going, pretty simple, I have shipping options set as a flat rate (I’m in the U.S.) and it should be adding during the checkout – but when going through it won’t add shipping. I’ve now got my first two I need to cover the shipping costs myself because woocommerce didn’t add it! Would any admin be able to go in and take a look at my settings for me? I’ll create a user/pass for them, please let me know? Thanks!

One more question – once the order has been paid (goes through paypal only) the status of the order is automatically changed to “completed”. Shouldn’t it automatically go to “pending” and then I complete the order when I ship it?

Thanks again!
Elaine

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